At Upbring, our team is united by a shared mission: to break the cycle of child abuse and advance the wellbeing of children, families and communities, empowering them to thrive. As servant-leaders, we lead by example, working passionately to create a brighter future for those we serve. Every day, we strive to embody our core values:
We are Warriors: Fierce, resilient, and courageous, we face challenges head-on with unwavering loyalty and passion.
We are Servants: We dedicate ourselves to serving others, empowering those around us to thrive.
We are Family: We work together as a supportive, caring community, creating a sense of belonging and strength.
Joining Upbring means becoming part of a family of passionate individuals who are fearless in their pursuit of lasting change. Together, we are making a difference, one life at a time.
What You'll Do
It is the primary responsibility of the Team Lead to supervise, guide, and provide training to Family Services Workers, as well as to manage a modified caseload according to the Organization's and licensing standards as well as the requirements of federal, state, and local regulation
Responsibilities
Provide all Family Services Workers staff with ongoing support, coaching, and training to ensure they are meeting performance goals and the needs of the children, parents, and families
Review case plans completed by Family Services Workers for accuracy, timeliness, and adherence to licensing and regulatory requirements
Review case files and notes to ensure they are accurate and completed in a timely manner and meet the Organization’s standards, state licensing standards, and other federal, state, and local regulatory requirements
Manage a modified caseload by providing foster children, parents, and families with case management and direct services to meet established goals, provide advocacy on behalf on the child, parents, and families with the courts, police, school, and other medical and mental health providers
Travel as needed to perform home visits to ensure licensing standards are being met along with the well-being and safety of the children
Respond to escalated situations and serious incidents in a timely manner and properly document the incident and outcome
Assist with the completion of the intake process from point of contact to placement and post-placement; complete the recruitment and intake/eligibility process, assessment, counseling, verification, approval, placement, and referral services
Assist with child placement and post-placement services, which may include identifying and contacting the appropriate foster parent and coordinating arrangements between the placement agency and the foster home
Provide emergency and on-call services when needed Provide advanced stabilization services (crisis intervention) for foster children, parents, and their families; support and coach staff on how to effectively manage a crisis
Other duties as assigned
Coach and support staff to ensure they have the necessary tools and resources needed to optimize performance, ensure established program goals, and achieve operational excellence.
Communicate with direct reports in periodic one-on-one meetings
Organize and deliver regularly scheduled staff meetings to communicate present, on-going, and future updates of pertinent information, projects, and initiatives
Work closely with management team to interview, hire, and onboard new employees who are strong cultural fits for Upbring
Work in collaboration with leadership and the People and Culture Team to arrange training; when needed, coordinate and/or provide in-service training for staff development
Regularly review employee performance, including goals and progress, to provide developmental feedback: use applicable agency development tools to facilitate growth and development in staff
Draft and issue the 90-day and annual evaluations, along with supporting documentation, as per established procedures; work in collaboration with staff to set goals during evaluation periods
Qualifications
Minimum Qualifications
Bachelor’s degree in Social Work, Counseling, Psychology, or closely related field
Child Placement Management Staff (CPMS)
Three (3) years relevant experience in foster care, child welfare, or adoption
Valid TX driver’s license and auto insurance coverage
At least 21 years of age
Preferred Qualifications
Master’s degree in Social Work, Counseling, Psychology, or closely related field
LCPAA, LMSW, LCSW, LMFT, or LPC
One (1) year supervisory or management experience
Bilingual (English and Spanish based on service area and service population)
Perks at Upbring
Competitive PTO &paid holidays
Health, dental, and vision insurance & more
403b
24/7 access to telemedicine and counseling services
Emergency Assistance Program
Travel
This position may be required to travel up to 40%
Physical Demands & Work Conditions
This position requires sitting and looking and using a computer for long periods of time
Position works in a child facility and has constant exposure to children
Position requires frequent standing, walking and time in units/cottages which are areas where children reside
Lift, push, pull, move up to 25 lbs.
The physical requirements for this position with or without reasonable accommodation are representative of those that must be met by an employee to perform the essential functions of this position successfully. While performing this position the employee with or without reasonable accommodation should have the ability to walk, stand, sit, kneel, speak, and hear with aid, see, read, reach with arms and hands, lift and/or move up to specified weight, and use equipment that is essential to performing the job, such as a computer, copier, fax machine, telephone, and automobile, if applicable. Specific vision requirements of this position may include color vision, seeing things close up, and the ability to adjust focus.
Diversity. Equity. Inclusion. Belonging
We are a diverse and inclusive Organization that recognizes our strength is in the efforts of our selfless warriors. Honoring and recognizing the value and dignity of all individuals is the cornerstone of our agency. The more diverse the individuals, thought processes and lived experiences, the greater the opportunity is to combine unique perspectives to make a greater impact. Our trust, respect, and appreciation for one another is demonstrated through our communication, celebration of progress and relentless effort to be at our best TO FULLFILL OUR MISSION OF BREAKING THE CYCLE OF CHILD ABUSE.
Upbring is an Equal Employment Opportunity/AA Employer and does not discriminate on the basis of race, color, ancestry, religion, age, sex, sexual orientation, gender, gender expression, gender identity, pregnancy, marital status, national origin, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.
