At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified™ by Great Place To Work®. This prestigious award is based entirely on what current employees say about their experience working at Circana.
Learn more at www.circana.com.
What will you be doing?
The key objective of this role is to develop a formalized tech enablement strategy to bring Circana's best technology into our clients' solutions. Tech enablement is the bridge that connects Circana's technological potential with its real-world execution. At its core, tech enablement will follow a consistent approach to enable the internal teams and the client with the tools, technologies, methodologies, collaboration practices and training they need to perform their jobs more efficiently, drive transformative growth, superior experience and satisfaction.
This role will work across the Client Development (CDO) team supporting/informing various work streams, retailer programs, pursuits, new client implementations, renewal and retention and on-going solutions/models. Collaborating with Client Insights, Center of Excellence (COE) Partners & Retail Teams, this role will facilitate/support the next wave of opportunity to develop automated analyses in Unify using Circana's latest technologies and solutions, analytics offerings etc.
Job Responsibilities
Enable technology across the Circana Client Development Team (CDO) to drive efficiency, knowledge and adoption of Circana's technology
Serve as conduit to educate internal team members on emerging Circana Technology.
Develop and implement internal road map to drive adoption of new technology.
Develop and lead the implementation plan to drive automated analyses in Unify leveraging deep understanding of business issues and skill sets across functional areas to develop highly targeted and relevant content.
Measure and monitor usage and impact through success stories.
Partner with the Circana operations and commercial retail teams to transform client experience with Circana's retailer programs
Ensure data integrity during implementations, restatements, and enhancement rollouts.
Influence systemic process improvements, standardization of capability and functionality and the strategic application of technology/tools, across all Retail Programs to drive efficiencies, deliver speed to insights and impact business value delivery.
Escalation of clients' needs or issues as needed, with appropriate teams.
Oversight on key client deliverables and ensure the best-in-class processes and technology is being used to drive client productivity.
Monitor solution usage, measure impact, and share the success stories.
Drive internal process improvement initiatives across CDO.
Support our clients to drive technology adoption across their business functions
Leverage Account Lead and Client Insights' deep understanding of client business issues, data sources, technology, and best practice analytics, identify optimal use cases.
Partner with internal partners to implement new technology into clients' solutions
Collaborate with Circana's Technology team on solution positioning, training plans and use case implementation.
Serve as technology expert to educate clients on emerging Circana Technology to drive adoption.
Monitor solution usage, measure impact, and share the success stories.
Serve as liaison with Corporate Circana Product Management and Subject Matter Experts to leverage best-in-class content.
Competencies
Connect client needs with Circana capability: Understand and articulate the client need, work collaboratively with internal partners to address the need with existing or emerging capabilities.
Savvy with technology and eager to try and master new technology tools (Unify existing and new capability, Data and Analytic Enablers: Hybrid Cloud, Machine Learning Cloud, Advanced Alerts/Predictors, AI tools)
Early Adopter: Ability to come up to speed on new capability, understand benefits to connect with client needs and drive execution.
Change agent: Bring energy to change by championing innovation and pioneer new ways of working, persevering through ambiguity.
Flexible workstyle to fit the project: collaborate with others, delegating tasks and workstream, as well as owning work and deliverables.
Identifies novel approaches for completing client engagements more effectively or efficiently and works within the established system to push for "a better way".
Develops better, faster, and cost-effective ways to get business results. Proposes new approaches and methods.
Requirements
In addition to the above skills set, the ideal candidate must possess some combination of the following:
5+ progressive years of experience in marketing and sales with a premier Consumer Packaged Goods (CPG) or marketing analytics company
Experience with Circana or other syndicated data solutions or other "big data" data sets.
Experience with Circana's Retailer Collaborative Programs a plus
Demonstrated expertise in translating data and leveraging tool/solutions to deliver insights and support business processes.
Ability to translate vision articulated by stakeholders into solutions.
Ability to build a rapid rapport across functions.
Bachelor's degree required; advanced degree a plus.
Degrees, training or certifications a plus: data sciences, data technology, computer science
Circana Behaviors
As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role:
Stay Curious: Being hungry to learn and grow, always asking the big questions.
Seek Clarity: Embracing complexity to create clarity and inspire action.
Own the Outcome: Being accountable for decisions and taking ownership of our choices.
Center on the Client: Relentlessly adding value for our customers.
Be a Challenger: Never complacent, always striving for continuous improvement.
Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity.
Commit to each other: Contributing to making Circana a great place to work for everyone.
Location
This position can be located in the following area(s): Remote
The salary range for this role is $120,000 to $140,000
This job is also eligible for bonus pay.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
You can apply for this role through our career website.
Prospective candidates may be asked to consent to background checks (in accordance with local legislation and our candidate privacy notice ) Your current employer will not be contacted without your permission.
