The University of Chicago Booth School of Business is the second-oldest business school in the U.S. and second to none when it comes to influencing business education and business practices. Since 1898, the school has produced ideas and leaders that shape the world of business. Their rigorous, discipline-based approach to business education transforms students into confident, effective, respected business leaders prepared to face the toughest challenges.
Chicago Booth has the finest set of facilities of any business school in the world. Each of the four campuses (two in Chicago, one in London, and one in Hong Kong) reflects the architectural traditions of its environs while offering a state-of-the-art learning environment.
Chicago Booth is proud to claim: -an unmatched faculty. -degree and open enrollment programs offered on three continents. -a global body of nearly 56,000 accomplished alumni. -strong and growing corporate relationships that provide a wealth of lifelong career opportunities.
As part of the world-renowned University of Chicago, Chicago Booth shares the University's core values that shape the distinctive intellectual culture. At Booth, they constantly question and test ideas, and seek proof. This extraordinarily effective approach to business leads to new ideas and innovative solutions. Seven of the Booth faculty members have won Nobel Prizes for these ideas - the first business school to achieve this accomplishment.
For more information about the University of Chicago Booth School of Business, please visit: http://www.chicagobooth.edu/.
Job Summary
Supports the faculty in the Booth School of Business at the Hyde Park campus and the downtown Gleacher Center, while ensuring that Faculty Services operations at both locations run efficiently and have sufficient office coverage. Manages Assistant Director team members at both locations, providing guidance, leadership, and mentoring. Manages course material procurement and distribution for Executive MBA (EMBA) Programs in three locations, including two international locations. Provides oversight and management of requested materials, makes recommendations for cost savings and efficiencies, and streamlines processes. Assists with financial document processing, develops thorough understanding of University financial systems, provides training to others as needed on financial system, room scheduling system, etc., and assists with other administrative duties.
Responsibilities
Manages three Assistant Directors and operations across two campuses. Provides guidance and leadership to team members to foster stellar customer service within the Faculty Services Suite at the Harper Center and the Faculty Suite at the Gleacher Center. Acts as a mentor and resource to team members as they develop their skillsets and understanding of Booth processes and procedures. Builds rapport between two sites that support faculty while ensuring a similar level of service and knowledge base in both locations.
Manages all forms of course material procurement and distribution for degree programs on four campuses (Chicago-Hyde Park and Gleacher, London, and Hong Kong). Works with vendors and suppliers to purchase items and clear copyrights, as necessary. Investigates textbook options (hard copies, electronic copies, etc.) and pricing for course materials purchased by Booth, and makes recommendations for both cost savings initiatives and efficiencies. Maintains and builds relationships with EMBA staff in three locations. Puts into place effective processes to collect and share information. Works closely with Canvas Support for LMS Canvas site creation and maintenance. Creates and implements tracking system for supplemental materials used in courses.
Assists with online and walk-in room reservation requests for classrooms and faculty meeting rooms. Collaborates with Booth Facilities and Booth Registrar's Office regarding room requests and meeting room management systems. Makes recommendations and provides feedback regarding room utilization.
Works with the University's Oracle financial system regarding payments and purchase orders for domestic and international vendors, utilizes the University's GEMS concur reimbursements system, and assists with other administrative tasks related to Faculty Services operations. Assists with training staff members and providing guidance as needed. Makes recommendations to team members regarding best practices.
Develops relationships with Facilities, AV, and other constituents at both campuses by learning and building working knowledge of class-related operations at Harper, Gleacher, and B455.
Develops understanding of degree programs offered by Booth, and how Faculty Services works to best support them in terms of classes and faculty. Partners with other departments to provide seamless delivery of academics. Engages with other staff units, as needed, to provide guidance to faculty and create best practice operations for the department.
Works independently on projects with frequent interruptions from staff and faculty. Prioritizes work with competing deadlines.
Identifies, analyzes, and interprets data and trends or patterns in data sets, and provides comprehensive reports for faculty and the Deans' Office. Utilizes statistical techniques to provide reports.
Serves on committees and special projects that further the mission of Chicago Booth and Faculty Services.
Develops and communicates program priorities and performance standards and assesses operations using these criteria. Plans and conducts quality assurance reviews and recommends changes as appropriate.
Has a deep understanding when interacting with faculty, researchers and staff for committee work or information.
Performs other related work as needed.
Minimum Qualifications
Education:
Minimum requirements include a college or university degree in related field.
Work Experience:
Minimum requirements include knowledge and skills developed through 5-7 years of work experience in a related job discipline.
Certifications:
---
Preferred Qualifications
Education:
Bachelor's degree.
Master's degree.
Experience:
Background in higher education.
Technical Skills or Knowledge:
Demonstrated proficiency with MS Office (Word, Excel, PowerPoint, and Outlook).
Comfortable learning and working with other software and database programs used for room scheduling, faculty records, courses, etc.
Learn and utilize Canvas LMS and other course material related sites.
Preferred Competencies
Understanding of faculty at a research institution.
Give direction and feedback to team members.
Management experience.
Comfortable providing training to a range of skill levels. Develop and document best practices and standard operating procedures.
Outstanding verbal and written skills, as well superior organizational skills and constant attention to detail.
Work independently with little supervision; possess a self-motivated disposition; identify opportunities for improvement and recommend effective changes, all while achieving key objectives resulting in desired outcomes.
Knowledge of general office procedures and operations.
Handle multiple detailed tasks/projects simultaneously and meet strict deadlines with frequent interruptions.
Demonstrated ability to work effectively and diplomatically with colleagues, as well as with students, faculty, and corporate contacts in a multitude of communication methods, i.e., in person, email, and phone.
Professional demeanor, including tact, discretion, and a customer service-oriented approach.
Working Conditions
This position works a minimum three days per week in the office.
Application Documents
Resume/CV (required)
Cover Letter (required)
When applying, the document(s) MUSTbe uploaded via the My Experience page, in the section titled Application Documents of the application.
Job Family
Administration & Management
Role Impact
Individual Contributor
Scheduled Weekly Hours
37.5
Drug Test Required
No
Health Screen Required
No
Motor Vehicle Record Inquiry Required
No
Pay Rate Type
Salary
FLSA Status
Exempt
Pay Range
$60,000.00 - $73,000.00 The included pay rate or range represents the University's good faith estimate of the possible compensation offer for this role at the time of posting.
Benefits Eligible
Yes The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook.
Posting Statement
The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, national or ethnic origin, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.
Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.
We seek a diverse pool of applicants who wish to join an academic community that places the highest value on rigorous inquiry and encourages a diversity of perspectives, experiences, groups of individuals, and ideas to inform and stimulate intellectual challenge, engagement, and exchange.
All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.
The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at:http://securityreport.uchicago.edu.Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.
