Manager - Lab Support Services at Partner's Healthcare

Posted in Other about 11 hours ago.

Location: dover, New Hampshire





Job Description:

Site: Wentworth-Douglass Hospital


At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission-from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.


At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare - people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds - to apply.



Job Summary
Wentworth-Douglass Hospital, a subsidiary of Massachusetts General Hospital, is renowned as one of the largest acute care hospitals in the Seacoast region of New Hampshire and Southern Maine. At Wentworth-Douglass, we value people who contribute to patient-centered care that enhances community health; we recognize and reward those who share our values and transform our patients' lives. We invite you to explore opportunities, cultivate community wellness and professional growth.


Under the direction of the Laboratory Director, oversees all activities of the MGB Wentworth-Douglass Hospital campus Support Services Department. Provides direct supervision and operations of inpatient and outpatient phlebotomy services, specimen processing, and lab control areas.



Qualifications



Qualifications - External




Experience Minimum Required



  • Four years Phlebotomy, Accessioning, Processing, Referral Testing/Sendouts, and Laboratory experience

  • Two years supervisory experience




Experience Preferred/Desired



  • Five years' experience




Education Minimum Required



  • A.S.




Education Preferred/Desired



  • B.S.




Training Minimum Required

National Accrediting Agency for Clinical Laboratory Science (NAACLS) program or ASCP w/in 1yr.



Training Preferred/Desired

Medical terminology



Special Skills Minimum Required



  • Recent consecutive experience in specialty to include the demonstrated abilities in teaching and/or human resource management.

  • Ability to positively promote the values, goals and decisions of the organization.

  • Proven track record of successfully communicating and building relationships with people of various backgrounds, skills levels, beliefs and values, both inside and outside the organization.

  • Strong ability to coach all members of the team for success.

  • Excellent verbal and written skills to facilitate communication.

  • Ability to work in a collaborative manner with all members of the team.

  • Willing and able to share information with and provide feedback to staff to promote growth.

  • Ability to adapt to multiple pressures, meet time sensitive deadlines and maintain confidentiality.

  • Counseling skills; multi-tasking skills; computer entry skills




Special Skills Preferred/Desired



  • Prior Laboratory and Phlebotomy experience




Licensure and/or Certifications Required



  • Nationally Accepted laboratory certifying agency, preferably ASCP w/in 1yr






Additional Job Details (if applicable)


Additional_Job_Description



Remote Type


Onsite



Work Location


789 Central Avenue



Scheduled Weekly Hours


40



Employee Type


Regular



Work Shift


Day (United States of America)



EEO Statement:


Wentworth-Douglass Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.




Mass General Brigham Competency Framework




At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
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