At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission-from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.
At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare - people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds - to apply.
Job Summary Under the supervision of the Pharmacy Technician Team Lead and a clinical pharmacist, this role supports pharmacy operations by performing medication preparation, delivery, outpatient prescription filling, and handling controlled substances. Responsibilities include stocking and refilling automated dispensing machines, preparing and repackaging medications, and compounding sterile and non-sterile preparations following established protocols. Additional duties involve providing clerical support, maintaining inventory, and ensuring accurate record-keeping.
Qualifications
Essential Functions:
Maintain and monitor medication levels in storage areas.
Repackage and label medications using software.
Deliver medications and supplies to patient care areas.
Fill outpatient and research medication requisitions.
Assess storage areas for outdated or misstocked medications.
Use barcode technology to fill automated dispensing machines.
Support pharmacists in patient care services.
Perform dosage calculations and prepare compounded medications per guidelines.
Restock and maintain compounding supplies.
Identify and dispose of outdated medications.
Triage phone calls and provide excellent customer service.
Assist with inventory management, receiving, and order processing.
Maintain pharmacy records, patient profiles, and prescription logs.
Complete required continuing education to maintain certification.
Organizational Expectations:
Communicate effectively with colleagues and customers.
Deliver exceptional customer service to internal and external stakeholders.
Participate in performance improvement and teamwork initiatives.
Uphold professionalism in interactions with healthcare professionals.
Regulatory Compliance:
Adhere to all state and federal pharmacy regulations.
Properly charge and credit medications.
Complete required compliance training annually.
Qualifications:
Certified Pharmacy Technician (PTCB) and valid Massachusetts Pharmacy Technician Registration.
High school diploma or equivalent.
Minimum age: 18.
Working Conditions:
Work in the Pharmacy Department with visits to patient care areas.
Exposure to infectious diseases and hazardous substances.
Meet physical requirements, including walking, standing, lifting, and operating equipment.
Additional Job Details (if applicable)
Additional Job Description
Remote Type
Onsite
Work Location
243-245 Charles Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
EEO Statement:
Massachusetts Eye and Ear Infirmary is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
