Job Description:

Site: Cooley Dickinson Hospital, Inc.


At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission-from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.


At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare - people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds - to apply.


The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high-quality, low-cost, innovative community-based ambulatory care. This work stems from Mass General Brigham's unified system strategy to bring healthcare closer to patients while lowering total healthcare costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites.
Urgent care, sometimes known as walk-in care, fast care, or express care, is a convenient option for patients 18 months and older who require timely medical care, but the situation is not an emergency. Because patients typically come to us when they aren't feeling their best, it is incredibly important to us that our staff members strive to provide the compassion and emotional support our patients need.
Our Urgent Care Center is located at 170 University Drive, Amherst, MA 01002. The operating hours are Monday through Friday from 8:00 am to 8:00 pm and Saturday & Sunday from 9:00 am to 5:00 pm. We are open on major holidays from 9:00 am to 5:00 pm but closed on Thanksgiving and Christmas.



Job Summary
We are seeking a full-time, 40-hour Medical Assistant to join our team! The ideal schedule will be Monday-Friday 7:30 am- 4:00 pm. Since Urgent Care is a 7-day-per-week operation that delivers care days, evenings, weekends, and holidays, we request staff to be flexible with scheduling needs and take on weekend/holiday coverage as needed. As a small but strong team of 1-2 providers and 2-3 support staff, our Medical Assistants get the opportunity to work autonomously to the top of their education/certification while also functioning as part of a collaborative team.
We do our best to keep all employees in their assigned locations; however, you may also be asked to float to other locations for training/precepting purposes or during times of staffing shortages/other extenuating circumstances (for cross-coverage purposes). The other locations are, Northampton, Southampton, or Greenfield.
Responsibilities:
• Direct patient care duties
• Obtain vital signs and blood specimens
• Assist providers in performing invasive and non-invasive procedures
• Perform point-of-care testing on patients
Indirect patient care duties
• Check-in and register patients
• Process referrals
• Order and stock clinical supplies and patient education materials
• Transport patients and specimens as needed
• Monitor the environment of care
• Perform administrative tasks as needed
This position is part of the 1199SEIU Bargaining Unit at Cooley Dickinson Hospital



Qualifications


Required:

• High school diploma or equivalent


• Current Basic Life Support certification (BLS) from the American Heart Association


• One (1) year technical/vocational training school program or one (1) to three (3) years' experience as a medical assistant or EMT-B certification

Additional Job Details (if applicable)

• CMA, AAMA, RMA, CNMA, or CCMA Medical Assistant certification preferred

The position requirements include organizational skills with attention to detail, thoroughness, practical decision-making, excellent communication skills, and a commitment to teamwork



Remote Type


Onsite



Work Location


170 University Drive



Scheduled Weekly Hours


40



Employee Type


Regular



Work Shift


Day (United States of America)



EEO Statement:


Cooley Dickinson Hospital, Inc. is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.



Mass General Brigham Competency Framework


At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Apply Now