Site: The Brigham and Women's Hospital, Inc.


At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission-from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.


At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare - people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds - to apply.



Job Summary
Equipment rounds: Perform rounds, retrieve tagged/ broken equipment from patient care areas and report findings to team leader or designee. Pick-up and deliver equipment between Biomed shops and clinical departments. May also retrieve/deliver parts and supplies. Ensures the medical device support, PMS, repairs follow documented manufacturer service requirements.


• Routine maintenance support activities: Inspect Biomed network closets and ensure equipment components such as filters, cables and batteries are in good condition, and inspection labels are updated. Report any abnormality or deviation to resource technician or team leader. Assist with triage activities for equipment brought to shops for service, including generating a work orders, checking devices for physical damage or common problems and noting on work order and placing triaged equipment in the designated location for next level of service. Develop and maintain documentation on all equipment and engineering processes, failures, investigation and other reference materials within areas of responsibility. Ensure that documentation is up-to-date, concise and comprehensive. Ensure that employees maintain proper documentation standards.


• High volume equipment project assistance: Assist biomedical technicians and clinical engineers in infusion pump related projects such as recall response or drug library updates and related activities as needed. Assist in high volume incoming inspections as needed to include working under direction to check settings on devices, update of Drug Library if needed and prepare devices for inspection, Mentors team members for career growth and retention using a documented plan. Provides regular feedback on performance, growth, and development, including completion of performance evaluations and corrective actions of team members when necessary.


• Equipment clock updates: Perform clock updates on devices requiring manual time adjustment to accommodate time changes due to Daylight Savings Time


• Routine defibrillator testing: Perform daily/ weekly defibrillator/AED testing. Respond to basic support requests on devices including resolve routine issues on defibrillator.


• Inventory & visual inspection: Take inventory of medical equipment, visually inspect equipment for physical damage, apply appropriate labels as needed, identify/track missing devices and update CMMS database as to device status.


• Real Time Location System support activities: Assist team in support of department asset location tracking system performing activities such as applying and activating RTLS asset tags to equipment and associating tag to device, changing batteries on tags and system hardware components. Update asset records in database to reflect tag assignments and battery changes. It'd be helpful to spell this out.


• Vendor service support activities: At the direction of team leader, retrieve, scan and upload vendor service reports to device work orders and contact vendors to request any outstanding reports.


• Basic technical support activities: Assist with general team support or other activities as directed by supervisor.



Qualifications


• Minimum High School diploma, GED or equivalent.


• Preferred some college or non-technical Associates degree.


• Familiarity with patientcare-based technologies.


• Experience in training and evaluation methods. Potential to remove to expand group.



Additional Job Details (if applicable)



Remote Type


Hybrid



Work Location


15 Francis Street



Scheduled Weekly Hours


0



Employee Type


Per Diem



Work Shift


Day (United States of America)



EEO Statement:


The Brigham and Women's Hospital, Inc. is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.



Mass General Brigham Competency Framework


At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.