Site: North Shore Medical Center, Inc.


At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission-from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.


At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare - people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds - to apply.



Job Summary
The ED Observation Manager has Twenty-four-hour accountability and responsibility for clinical and administrative operations of one or more patient care departments. The ED Nurse Manager's focus is the direction and development of the Emergency Department through standards and appropriate participative supervisory methods and the maintenance of an efficiently running Emergency Department. The overall NSMC goal of the perfect patient experience is achieved through the development of annual unit goals, role modeling and staff development. This person works closely with the ED Leadership Team, The Chair of Emergency Medicine and the Senior Vice President of Clinical Operations in the creative resolution of issues, development of standards, strategic planning and performance improvement activities. He/she oversees the professional practice of nurses via a matrix reporting to the CNO, Senior Vice President, Division of Patient Care Services. The ED Nurse Manager report directly to the NSMC ED Nurse Director.



Qualifications


Required : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and be able to demonstrate any knowledge and skills necessary to provide care appropriate to the age of the patients serviced on his/her assigned unit.



Experience:


Required : Minimum of 3-5 years experience in an acute care hospital. Clinical background in appropriate areas of practice. Managerial and leadership experience is required. Other requirements will de pend on type of unit and/or current needs of the unit.



Education/Degree Requirements:


Required : BSN required


Preferred : Masters Degree preferred with MSN, MBA or other health related



Licensure, Certifications, or Registration:


Required : Current RN licensure in the Commonwealth of Massachusetts


Preferred : BLS, PALS, ACLS



Additional Job Details (if applicable)


Additional_Job_Description



Remote Type


Onsite



Work Location


3 Dove Ave



Scheduled Weekly Hours


40



Employee Type


Regular



Work Shift


Rotating (United States of America)



EEO Statement:


North Shore Medical Center, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.




Mass General Brigham Competency Framework



At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.