Site: The General Hospital Corporation


At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission-from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.


At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare - people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds - to apply.



Job Summary
Summary
Responsible for providing expert guidance and support in the area of human milk management by working closely with lactation consultants, nurses, and other healthcare professionals to promote and support optimal infant feeding practices, particularly breastfeeding and human milk utilization. The Human Milk Specialist provides education, counseling, and hands-on assistance to mothers and families, facilitates milk expression and storage, and promotes evidence-based practices related to human milk feeding.


Essential Functions
Provide education and counseling to expectant and new mothers on the benefits of breastfeeding and human milk feeding.


Collaborate with lactation consultants and nurses to support breastfeeding mothers.


Educate and assist mothers in establishing and maintaining lactation, including proper milk expression techniques and the use of breast pumps.


Oversee the operation and coordination of a milk bank and donor milk program within the hospital.


Promote and facilitate skin-to-skin contact and early bonding between mothers and newborns.


Collaborate with hospital leadership and the interdisciplinary team to develop, review, and update breastfeeding and lactation policies and procedures.


Participate in community outreach programs, support groups, and educational initiatives to promote breastfeeding and human milk utilization.


Required for All Jobs
Performs other duties as assigned


Complies with all policies and standards


Does this position require Patient Care (indirect/direct)? No



Qualifications



Education



Bachelor's Degree Nursing required


Can this role accept experience in lieu of a degree? No



Experience



Lactation Support/Breastfeeding Education Experience 2-3 years required



Knowledge, Skills & Abilities



In-depth knowledge of breastfeeding techniques, human milk composition, milk expression, storage guidelines, and safe handling practices.
Strong understanding of infant feeding and lactation physiology, as well as common breastfeeding challenges and interventions.
Excellent communication and interpersonal skills, with the ability to provide empathetic, non-judgmental support to breastfeeding mothers and families.
Demonstrated ability to work effectively as part of a multidisciplinary team and collaborate with healthcare professionals at all levels.
Strong organizational and time management skills, with the ability to prioritize tasks and manage a diverse caseload.
Familiarity with hospital policies, regulatory guidelines, and accreditation standards related to breastfeeding and human milk management.



Additional Job Details (if applicable)



Physical Requirements



Standing Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%)



Remote Type


Onsite



Work Location


273 Charles Street



Scheduled Weekly Hours


40



Employee Type


Regular



Work Shift


Day (United States of America)



EEO Statement:


The General Hospital Corporation is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.



Mass General Brigham Competency Framework


At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.