Site: The Brigham and Women's Hospital, Inc.


At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission-from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.


At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare - people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds - to apply.



Job Summary
GENERAL SUMMARY/ OVERVIEW STATEMENT: Under the general direction of the Supply Support Manager and Team Lead, assess, replenish and maintain unit supply rooms on a daily basis. Functions as a customer service liaison between individual units and Supply Support. This individual is responsible for demonstrating professionalism while providing quality service to our internal customers.


PRINCIPAL DUTIES AND RESPONSIBILITIES: Perform basic distribution functions including, but not limited to, unit assessment and replenishment of assigned Nursing Units. Stock and maintain unit supply rooms on a daily basis. Rotate stock and monitor expiration dates on various med/surg products to ensure usage or remove from inventory department prior to expiration date. Identify and resolve any discrepancies, problems or questions related to inventory and distribution process. Report status to Team Lead. Focus on customer service issues such as resolving customer inquiries related to Supply Support and maintaining positive working relationships with individual unit staff members. Collaborate with Nursing Unit staff members on planning, logistics, and supply continuity. Follows hospital, TJC, DPS, OSHA and CMS guidelines and procedures for supply stocking and rotation. • The material handler may be present in secure medication storage areas and are allowed to handle and distribute medications supplied by the BWH materials management department. Perform other duties as assigned.



Qualifications


QUALIFICATIONS:


High School diploma preferred or GED required. Basic mathematical and reading skills. Must have general customer service and problem resolution skills.


WORKING CONDITIONS: Ability to work in a fast paced and stressful environment. On feet most of 8 hour shift. Must be able to lift up to fifty pounds (50 lbs.) Must be able push/pull 400 lbs. using flat bed (manual); 800 lbs. using pallet jack (manual). Some hazards associated with soiled linen, needles.



Additional Job Details (if applicable)


Additional Job Description



Remote Type


Onsite



Work Location


50 Staniford Street



Scheduled Weekly Hours


20



Employee Type


Regular



Work Shift


Day (United States of America)



EEO Statement:


The Brigham and Women's Hospital, Inc. is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.



Mass General Brigham Competency Framework


At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.