Job Description:

Site: Newton-Wellesley Hospital


At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission-from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.


At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare - people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds - to apply.



Job Summary
Summary
Responsible for facilitating the safe and efficient transportation of patients, medical equipment, and supplies within the healthcare facility. Responsible for coordinating transportation logistics, ensuring timely and accurate delivery, and maintaining a high level of professionalism and customer service.


Does this position require Patient Care?
No


Essential Functions
-Safely transport patients within the healthcare facility, including from their rooms to various departments, such as radiology, surgery, and physical therapy.


-Assist patients with boarding and disembarking from transportation vehicles, ensuring their comfort and well-being.


-Transport medical equipment, supplies, and specimens between departments and storage areas.


-Ensure proper handling and care of delicate and sensitive equipment.


-Adhere to infection control and safety protocols while handling and transporting materials.


-Coordinate transportation requests and schedules to ensure prompt and efficient service.


-Collaborate with nurses, physicians, and other healthcare professionals to prioritize transportation needs and accommodate urgent requests.



Qualifications


Education
High School Diploma or Equivalent required


Can this role accept experience in lieu of a degree?
No


Licenses and Credentials
Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred


Experience
Experience in transportation, preferably in a healthcare or customer service environment. 1-2 years preferred


Knowledge, Skills and Abilities
- Excellent communication skills, with the ability to interact effectively with patients, families, and healthcare professionals.
- Strong attention to detail and organizational skills, with the ability to multitask and prioritize assignments in a fast-paced environment.
- Ability to follow directions, work independently, and demonstrate sound judgment in decision-making.
- Knowledge of infection control and safety protocols, particularly as they relate to patient transport and handling of medical equipment.
- Basic computer skills for record-keeping and documentation purposes.



Additional Job Details (if applicable)



Physical Requirements

• Standing Frequently (34-66%)


• Walking Frequently (34-66%)


• Sitting Occasionally (3-33%)


• Lifting Occasionally (3-33%) 35lbs+ (w/assisted device)


• Carrying Occasionally (3-33%) 35lbs+ (w/assisted device)


• Pushing Occasionally (3-33%)


• Pulling Occasionally (3-33%)


• Climbing Occasionally (3-33%)


• Balancing Frequently (34-66%)


• Stooping Occasionally (3-33%)


• Kneeling Occasionally (3-33%)


• Crouching Occasionally (3-33%)


• Crawling Occasionally (3-33%)


• Reaching Occasionally (3-33%)


• Gross Manipulation (Handling) Frequently (34-66%)


• Fine Manipulation (Fingering) Frequently (34-66%)


• Feeling Constantly (67-100%)


• Foot Use Rarely (Less than 2%)


• Vision - Far Constantly (67-100%)


• Vision - Near Constantly (67-100%)


• Talking Constantly (67-100%)


• Hearing Constantly (67-100%)

Remote Type


Onsite



Work Location


2014 Washington Street



Scheduled Weekly Hours


32



Employee Type


Regular



Work Shift


Day (United States of America)



EEO Statement:


Newton-Wellesley Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.




Mass General Brigham Competency Framework



At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Apply Now