Job Description:
Location: New Orleans, LA
Salary: $60,000.00 USD Annually - $80,000.00 USD Annually
Description: Our client is currently seeking a Field Service Engineer - Hardware to work hybrid/remote in the greater New Orleans, LA area!
This job will have the following responsibilities:
- General support activities and technical assistance including on sight and remote support.
- Prioritize and complete work tasks for the assigned service trip or project.
- Identify and report incidents, improvements, and needs to Service Manager.
- Carry out service and support for our equipment and customers.
- Maintain certifications through yearly online certification tests.
- Develop qualifications by participating at internal / external courses and education.
- Follow up with appropriate technical department after service jobs.
- Technical assistance to Sales & Marketing and Aftersales.
- Commissioning work on new builds and upgrades to existing installations.
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Up to 50% travel for service trips to vessels, shipyard, and other customer sites.
Qualifications & Requirements: - Ability to travel up to 50% in/around the greater New Orleans and Gulf areas
- Experience conducting technical support and field service work in maritime environments
- Hardware support experience
- Valid TWIC highly preferred
- Valid Driver's License
- Be customer orientated and "service minded"
- Cooperative with ability to work in teams
- Flexible, responsible, and dependable
- Associates Degree in Technical Discipline preferred
- Must be able to pass Fit for Duty
Contact: rmartinez@judge.com
This job and many more are available through The Judge Group. Find us on the web at www.judge.com
