Security Officers will be responsible for maintaining the overall safety and security of Huggins Hospital facility, along with assisting staff in a support role and assisting patients and visitors to during their time at the facility.

Responsibilities:

1. Conducts patrols of the main facility and its campus buildings.

2. Observes patient and visitor behavior and interacts in the event of an issue.

3. Supports clinical staff safety as they carry out their roles.

4. Secures and controls access to the organization after hours.

5. Responds to panic alarms, codes and 911 calls throughout the facility.

6. Establishes a good working rapport with local law enforcement.

7. Assists during a helicopter med flight operation.

8. Conducts exterior patrols of campus once per shift.

9. Observes suspicious activity on campus and contacts law enforcement if necessary.

10. Writes professional and detailed incident reports.

11. Follows Huggins Hospital's policies and procedures.

12. Assists clinical staff in the transportation of deceased to the morgue.

13. Monitors camera system and reports suspicious activity to leadership.

Organizational Expectations:

• Attendance: Attendance is an essential job function; employee comes to work daily, on time, and completes scheduled shift

• HIPAA: facilitates to maintain patient confidentiality

• Internal communication: contributes to positive team performance and a culture of service excellence through effective communication, active listening, and respect.

• Interpersonal relationships: maintains appropriate interpersonal relationships with staff, patients, and visitors at all times. Works as a team member with other departments.

• Safety: Practices workplace safety daily

Employee Engagement:

• Actively participates in all hospital Service Excellence initiatives and trainings

• Attends and participates in a minimum of 50% of Division of Surgery and other staff meetings and signs off on review of 100% department staff meeting minutes

• Completes all required annual education on or before the due date

• Develops educational programs within area of expertise

• Collaborates with clinical team to meet staff and patient educational needs.

Knowledge Skills and Abilities: Individuals must possess these knowledge, skills, and abilities or be able to explain and demonstrate that they can perform the primary functions of the job, with or without a reasonable accommodation, using some combination of skills and abilities and possess the necessary physical requirements, with or without a reasonable accommodation, to safely perform the essential functions of the job.

• Minimal physical effort required with occasional light lifting to a maximum of 25 pounds; stooping; and pick, pinch, type, or otherwise work primarily with fingers

• Ability to effectively manage considerable mental stress

• Ability to express or exchange ideas by means of the spoken word

• Ability to receive detailed information through oral communication

• Ability to communicate effectively with co-workers and convey information in a clear, concise and accurate manner

• Familiarity with computer and other business machines

Qualifications:

• High school diploma, college preferred.
• 1-Year Min, Healthcare Security experience or related field.
• IAHSS credentialed preferred.
• NH Guard Card Compliant upon hire.
• Valid Driver's License in good standing.
• Completion of Huggins WPV program upon hire.
• BLS