It's fun to work at a company where people truly believe in what they are doing!

Job Description:

The Senior Service Specialist works both independently and as part of a team that provides various administrative support to our clients which may include; copy, print, mail, hospitality, facilities and receptionist services.

Responsibilities

• Work independently on production assignments, often without direct supervision


• Ensure all projects have been properly completed and quality checked


• Work to resolve work issues or complaints such as; lost parcel, damaged package, untimely deliveries


• Assist management with training


• AV and client meeting set-ups


• Floor Coordination- includes the upkeep of copy rooms and stocking of general supplies, delivery of paper, and basic daily maintenance


• Inventory, stock, and maintain office and hospitality supplies


• Monitor stockroom and refreshment expiration dates


• Other duties may include, mail, distribution services, copy, print, records, facilities, reception, hospitality services

Requirements

• High School Diploma or GED


• Minimum of 2 years work experience, preferably in a mail or production, copy, print or scanning environment


• Strong written and verbal communication skills with ability to resolve complaints


• Ability to multitask with attention to detail


• Working knowledge of MS Word, Excel and Outlook


• Ability to lift or move 40 lbs. or greater


• Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs


• Ability to walk, bend, kneel, stand or sit for an extended period of time


• The role requires flexibility, collaboration and occasional after-hours support to maintain a positive and efficient office atmosphere

The Compensation range for this role is 21.08 to 25.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

Click here to learn about Epiq's Benefits.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.