Fueled by a fundamental belief in innovation, Resurgent Capital Services is an industry-leading financial services company in our sector. It all began 25 years ago when a small group of successful entrepreneurs had a vision for a new type of asset receivables company. One with a commitment to superior service and a personal touch with every interaction. We believe that demonstrating integrity in everything we do, maintaining a strong commitment to compliance, and doing things the right way is a sustainable business model. We want you to feel like your work has an impact and makes a difference every day. Join us as we develop strategies for change and transform the trajectory of your career!
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Summary:
The Mail Room Specialist I uses their process knowledge to perform scanning of incoming documents and checks, as well as performing other mail/file services, such as mail pick up, loan mod entry, electronic customer service sort, indexing documents and pulling/shelving files. This position reports to the Mail Center Supervisor.
Roles & Responsibilities:
Execute various scanning processes
Execute Outgoing USPS Mail process
Execute Affidavits process
Execute Customer Service electronic sort process
Execute various indexing processes
Audit work for completeness prior to scanning and indexing
Responsible for the pick-up delivery of all mail, small packages and scan requests from each floor at the designated mail cabinet locations
Replace Iron Mountain signage on shred bins and ensure each bin is secured with a lock
File/Shelve documents
Skills & Qualifications:
Ability to work in a detail oriented, time sensitive environment
Strong time management skills
Ability to prioritize workload to meet deadlines and achieve volume goals and performance standards
Ability to handle confidential material in a professional, ethical manner
Excellent communication and interpersonal skills and ability to communicate effectively at all levels in person, by phone and by email
Exhibit excellence in customer service and the ability to serve others by providing immediate attention to customers entering the DRCM
Ability to review documents for long periods of time and recognize errors
Educational Requirements:
High school graduate, college preferred but not required
Some college or equivalent work experience desired
Basic computer skills with the ability to navigate efficiently
Resurgent is an Equal Opportunity employer that is fueled by our diverse and inclusive work environment. Are you excited about this opportunity, but your skills and experience aren't an exact match? We encourage you to apply anyway! You may be just the person we are searching for to fill this or another position. We would love to consider you for the Resurgent team!
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
