The Kelley School of Business at Indiana University is a comprehensive provider of top-tier business education with a full portfolio of undergraduate, graduate, doctoral, and executive programs on campuses in Bloomington and Indianapolis, and online worldwide. The Kelley School has been creating career momentum for 100 years, going from 70 students in 1920 to an enrollment of more than 12,000 students today. Our innovative curriculum is built on personal development, teamwork, and experiential learning with an emphasis on global and social responsibility. Our success is reflected in our reputation among academic peers, our career placement statistics, and the accomplishments of more than 130,000 living alumni around the globe. The Kelley Undergraduate Program strives to be a diverse, inclusive, and equitable community of business and education leaders. Kelley is proud to be the #8-ranked undergraduate business program by U.S. News (2023).
Job Summary
Department-Specific Responsibilities
Responsible for designing and administering inclusive student programming to enhance and reinforce the academic engagement and experiential learning capacity of the student experience.
Frequently interfaces directly with students and collaborates with staff in the Kelley School and across campus on shared student programming goals.
Provides an equitable and safe space for staff to work and students to thrive.
Oversees the portfolio of semester and summer study abroad programs for undergraduate students at the Kelley School.
Manages key working relationships with global partners and constituents across the business school, campus and in the local community in delivering international programs and services. This includes collaborating with international partners on program proposals, implementing a comprehensive and inclusive student recruitment, selection and assessment process, and communicating crisis management protocols to stakeholders.
Supervises the Study Abroad Advisor.
General Responsibilities
Develops and implements programs and initiatives geared at enhancing and reinforcing the academic engagement and experiential learning capacity of the student experience. Projects programming outcomes at the program, department/division, or campus level.
Interfaces directly with students, attending student programming events and gathering satisfaction feedback from student participants to implement into future student programming initiatives and objectives.
Collaborates with staff in own department and other departments, as well as academic and campus leaders, on shared student programming goals, often coordinating funding to sponsor student programs.
Measures and evaluates effectiveness of student programs against projected outcomes; regularly prepares reports on impact to students and budget and presents to stakeholders on effectiveness and to secure funding for initiatives moving forward.
Serves on committees and performs student programming research across the field of higher education and at peer institutions to identify and recommend best practices.
Plans and coordinates communications and targeted outreach for student programming initiatives to ensure student participation and inclusion.
May provide guidance to other Student Programming Specialists; makes process recommendations to manager for improved delivery of service.
May serve on various campus or cross-functional committees to share student programming best practices.
Qualifications
Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.
EDUCATION
Required
Bachelor's degree in education, social work, public affairs, counseling, business, or related field
Preferred
Master's degree in higher education student affairs or related field
WORK EXPERIENCE
Required
5 years in student services, higher education, or related field
2 years of experience in international education, higher education or related field
SKILLS
Required
Proficient communication skills
Maintains a high degree of professionalism
Demonstrates time management and priority setting skills
Demonstrates a high commitment to quality
Possesses flexibility to work in a fast paced, dynamic environment
Seeks to acquire knowledge in area of specialty
Highly thorough and dependable
Demonstrates a high level of accuracy, even under pressure
Possesses a high degree of initiative
Ability to influence internal and/or external constituents
Develops and delivers effective presentations
Demonstrates customer service skills
Demonstrates ability to maintain confidential information
Demonstrates excellent judgment and decision making skills
Demonstrates excellent judgment, tact, and diplomacy
Commitment to working with people of diverse backgrounds and demonstrated cultural competency
Ability to build strong partnerships with students and other university departments
Preferred
Excellent communication and decision-making skills in individual and group settings
Experience working with diverse groups of students
Working Conditions / Demands
This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.
Work Location
The position will require domestic and/or international travel.
Work Hours
Also may require work on some evenings or weekends outside the traditional workday.
Benefits Overview
For full-time staff employees, Indiana University offers a wide array of benefits including:
Comprehensive medical and dental insurance
Health savings account with generous IU contributions
Healthcare and dependent care flexible spending accounts
Basic group life insurance paid by IU
Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
Base retirement plan with generous IU contributions, subject to vesting
Voluntary supplemental retirement plan options
Tuition subsidy for employees and family members taking IU courses
10 paid holidays plus a paid winter break each year
Generous paid time off plans
Paid leave for new parents and IU-sponsored volunteer events
Employee assistance program (EAP)
Learn more about our benefits by reviewing the IU Benefit Programs Brochure.
Job Classification
Career Level: Advanced
FLSA: Exempt
Job Function: Student Services
Job Family: Student Programming
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Posting Disclaimer
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
Equal Employment Opportunity
Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information.
Campus Safety and Security
The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.
