Central Operations Support Services Representative at T. Rowe Price

Posted in General Business about 19 hours ago.

Type: Full-Time
Location: Owings Mills, Maryland





Job Description:

There is a place for you at T. Rowe Price to grow, contribute, learn, and make a difference. ​ We are a premier asset manager focused on delivering global investment management excellence and retirement services that investors can rely on today and in the future. The work we do matters. We invite you to explore the opportunity to join us and grow your career with us.

Role Summary

Responsible for analyzing, interpreting, and processing client transactions in an accurate and timely manner.

Responsibilities


  • Reviews transaction requests and authorizations. Processes transactions. Responsible for timely and accurate reconciliation of transactions. Maintains department processing standards in productivity and quality.

  • Responsible for tracking responses to client inquiries in order to inform the development of guides that enable to swift resolution of recurring issues.

  • Performs duties as assigned to improve business processes, the timing and quality of client transactions, and the level of support available.

  • Works to learn and understand business processes and service requirements

  • May communicate either verbally or in writing with clients

Qualifications

Required:


  • High school/secondary school or the equivalent combination of education and relevant experience AND

  • 0+ years of total relevant work experience

Preferred:

  • 10+ months of prior Central Operations Support Services (COSS) experience

FINRA Requirements

FINRA licenses are not required and will not be supported for this role.

Work Flexibility

Hybrid working model (2 weeks in the office followed by 1-week WFH)

Base Salary Ranges

Please review the job posting for the location of this specific opportunity.

$41,500 - $41,500 for the location of: Maryland, Colorado, Washington and remote workers
$41,500 - $41,500 for the location of: Washington, D.C.
$41,500 - $41,500 for the location of: New York, California

This job is eligible for overtime pay.

Placement within the range provided above is based on the individual’s relevant experience and skills for the role.  Base salary is only one component of our total compensation package.  Employees may be eligible for a discretionary bonus, which is determined upon company and individual performance.

Commitment to Diversity, Equity, and Inclusion

We strive for equity, equality, and opportunity for all associates. When we embrace the power of diversity and create an environment where people can bring their authentic and best selves to work, our firm is stronger, and we create greater value for our clients. Our commitment and inclusive programming aim to lift the experience for each associate and builds allies for our global associate community. We know that a sense of belonging is key not only to your success at the firm, but also to your ability to bring your best each day.

Benefits

We value your goals and needs, at work and in life. As an associate, you’ll be supported with resources, benefits, and work-life balance so you can thrive in ways that matter to you.   

  

Featured employee benefits to enrich your life:   

  • Competitive compensation  

  • Annual bonus eligibility  

  • A generous retirement plan  

  • Hybrid work schedule  

  • Health and wellness benefits, including online therapy  

  • Paid time off for vacation, illness, medical appointments, and volunteering days  

  • Family care resources, including fertility and adoption benefits  

  

Learn more about our benefits.  

 

Our policies may change as our working lives evolve. Yet, our commitment to supporting our associates’ well-being and addressing the needs of our clients, business, and communities is unwavering.

T. Rowe Price is an equal opportunity employer and values diversity of thought, gender, and race. We believe our continued success depends upon the equal treatment of all associates and applicants for employment without discrimination on the basis of race, religion, creed, color, national origin, sex, gender, age, mental or physical disability, marital status, sexual orientation, gender identity or expression, citizenship status, military or veteran status, pregnancy, or any other classification protected by country, federal, state, or local law.





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