The Senior Manager of Category Operations is directly responsible for influencing and executing the category strategy. The Sr. Manager is responsible for co-development of business strategies with direct accountability to deliver an end-to-end operational plan. This individual will provide operational leadership, expertise, and input on business decisions. The Sr. Manager will build and own merchant relationships and vendor partnerships, as well as interact with business team members at all levels including retail field, IT, Demand Planning, Marketing, Finance and respective business groups.

This role is hybrid, which means you will be required to work some days on-site at the Best Buy location listed on this posting and some days virtually from home or other non-Best Buy location. The specific work arrangements vary by role and team. The recruiter or hiring manager will provide more details during the hiring process.

What you'll do
* Develop ongoing and end-to-end operational strategy to support business categories Complete quarterly on-site audits of Best Buy locations to ensure compliance with program requirements, and perform periodic internal audit testing
* Direct responsibility for category or initiative operational plan and process Analyze opportunities for program improvement and direct improvement plans, including program modifications, standard operating procedures, field-facing supplies, tools and job aids, and training updates
* Partner with business team, marketing, retail, IT, finance, demand planning, and other partners to ensure holistic marketing and operational strategies are developed and executed Ensure business and program strategies are aligned in support of compliance and the employee/customer experience
* Engage with retail and corporate partners to ensure strategies and information are developed with a retail operational lens
* Effectively performance manage while motivating and developing team members to gain additional skills and experiences

Basic qualifications
* 5 or more years of direct people management experience
* 5 or more years of retail, services or equivalent experience
* 4 or more years of experience building cross-functional partnerships
* 4 or more years of business operations and support experience

Preferred qualifications
* 4 or more years of vendor partnership experience
* 4 or more years of project management experience

What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
* Competitive pay
* Generous employee discount
* Physical and mental well-being support

About us

As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Best Buy is an equal opportunity employer.
Position Type: Full timePandoLogic. , Location: Albany, NY - 12202