Description: Our client is currently seeking a Project Coordinator/ Intake and Delivery Specialist to work on a hybrid schedule in Frisco, TX.
This job will have the following responsibilities:
Main responsibility is to assist with maximizing the Technical & Plan Review Consultant's time engaging and collaborating with clients, in addition to other potential location-based services.
Ensure data integrity and file/record completeness within respective system(s).
Responsible for logging all plan review submittals, reported impairments, monitoring correspondence inboxes and conducting/tracking follow-up activities within established timeframes, respectively.
Provide exceptional internal and external customer service and takes strong ownership of the intake and delivery processes.
Interact with team members across assigned territory daily/as needed and will follow best practices to meet Service Level Objectives to while providing the high levels of client satisfaction. Incumbents require strong customer service skills.
Provide positive customer experience in the most optimal and professional manner possible with an emphasis on efficiency and logistics support.
Continually review processes for opportunities to leverage technology and/or improve processes for efficiency gains which lead to enhanced to enhance job satisfaction and client experience.
Qualifications & Requirements:
Education and Experience: 4 Year College Degree/Bachelors preferred. Combination of education and work experience will be considered. Internship can be considered.
BILINGUAL IN ENGLISH & SPANISH OR PORTUGUESE is highly preferred
Two (2) years' experience supporting a work group and/or manager. Project coordination experience preferred.
Excellent MS Office Skills (Microsoft Word, Outlook & Excel skills with the ability to learn new systems)
Detail-oriented
Excellent organizational, problem-solving, and decision-making skills
Excellent interpersonal and communication skills; verbal and written
Both self-motivated and team-oriented
Attention to detail and proofreading skills
Strong analytical skills
Strong planning and organizational skills with ability to prioritize tasks and meet deadlines
Ability to multi-task
Contact: slee@judge.com
This job and many more are available through The Judge Group. Find us on the web at www.judge.com
