Job Description:

RESPONSIBILITIES:

Kforce has a client that is seeking a Senior Systems Admin Service Management in San Diego, CA.

Duties Include:

• Senior Systems Admin Service Management will become the resident expert on advanced team features for the company's current service desk, asset management, and change control platform


• Manage and administer the daily operations of cloud-based internal infrastructure on the service management platform and connected systems


• Maintain and the service management platform's enhancements and releases


• Schedules, installs, tests system software upgrades, changes; Maintain a relevant changelog


• Troubleshoot and resolve any software performance issues


• Work collaboratively with Governance, EPMO, Sales, Ops, and Technology teams to understand, triage, and support the needs of the organization


• As a Senior Systems Admin Service Management, you will develop reporting capabilities and metrics for senior management


• Implement and automate workflows within and across systems, such as bulk ticket creation, reporting, and user attribute maintenance; Leverage technologies such as Python, Azure, and Microsoft Power Platform


• Leverage a repository such as Gitlab for CI/CD pipeline for automation code leveraged by the platform

REQUIREMENTS:

• Bachelor's degree in IT, Engineering, or related discipline


• To be considered for this position, candidates must have experience in a similar role, or they must possess significant knowledge, experience, and abilities to successfully perform the responsibilities listed

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless
and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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