Job Description:

Job Description


Hyatt Residence Club®, a leader in the vacation ownership industry, is seeking motivated individuals with concierge and telemarketing experience to join our award-wining sales and marketing team. We are currently looking for driven individuals with outgoing personalities who are financially motivated to work with guests in Hyatt Residence Club properties to promote the Hyatt Residence Club Destinations® Program.


What's in it for you?

• Hotel and resort discounts


• Immediate 401(k) company match up to 6%


• Uncapped earning potential (wages, monthly incentives, annual bonuses, contests)


• Positive work environment


• Growth and development opportunities

What you will do?

• Make pre- and post-arrival telemarketing calls while offering elevated concierge services to all arriving Owners and guests.


• Schedule sales presentations and manage customer expectations.


• Provide the highest level of service to exceed budgeted sales presentations and volume production goals.


• Ensure that all Owners and guests attending a sales presentation meet eligibility requirements and are open to learning more about Hyatt Residence Club products and services.

What are the requirements?

• Enjoy talking on the phone and/or interacting with guests in person


• Bold persuasion skills


• Computer skills


• Stand, sit and walk for extended periods of time


• Flexible schedule including weekends and holidays


• Concierge, telemarketing and/or sales experience preferred

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.



Job Requirements

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