Utilize proven customer service and collection techniques to build customer relationships, enhance the customer's experience, retain customers, and exceed customer care commitments while caring for customer financial obligations. Provide world-class service by delivering an effortless customer experience - Interact proficiently with a variety of online systems to problem solve, identify root cause issues of billing and collections, and present an all-inclusive solution that meets the customer's needs - Opportunity to consistently meet or exceed service and performance objectives in a fast-paced contact center environment AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws .
Our Account Representative earn between $333.00 - $1384.00 Weekly. With our amazing wage opportunities, our average starting earnings begin at $17,316 per year. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: • Medical/Dental/Vision coverage • 401(k) plan • Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired). • Sick leave (may vary by state and based on bargaining group to which you are hired). • Adoption Reimbursement • Disability Benefits (short term) • Life and Accidental Death Insurance • Supplemental benefit programs: critical illness, accident hospital indemnity/group legal • Employee Assistance Programs (EAP) • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone.
Weekly Hours: 40
Time Type: Regular
Location: Southfield, Michigan
With our amazing wage opportunities, our average starting earnings per week begin at > $0
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.
