Job Description:

Greets customers and responds to inquiries with accurate information regarding hours of outlet operation, and directions to local attractions. Answers telephone calls and inputs messages into the computer. Retrieves messages and communicates contents to the guest.

• Grasp, lift, carry and/or otherwise load/unload and transport packages from service vehicles and dolly
  carts to storage area of recipient
• Receive, document, organize and mail out packages, working with delivery and parcel services. Notify
  guests and employees of receipt in a timely manner
• Perform basic mathematical calculations using a calculator to accurately figure over-night delivery, postage
  and other charges of fees.
• Resolve complications as they arise, eg., lost parcels, damaged packages, untimely delivery of packages
  and other similar situations

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Hilton LAX is and Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity. The Employer will consider qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring.

The hourly rate is $20.32 and is based on applicable and specialized experience and location.

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