Posted in Information Technology 2 days ago.
Type: Full-Time
Location: New York, New York
The Bank’s flexible work model supports balancing the demands of work and life, while prioritizing the value of connecting and collaborating with our colleagues in person. Employees are expected to live within a commutable distance of their primary work location to support team collaboration.
What we do:
The Central Bank and International Accounts Services (CBIAS) team within the Enterprise Support Division of the Technology Group provides post-trade settlement, financial crimes detection, account balance and custody, financial messaging and book-of-record accounting services for the Federal Reserve and its customers.
Provide production support for on-prem and cloud-based applications to ensure all operations are completed in a timely and accurate manner.
Coordinate with National IT on matters of shared infrastructure, system processes and end-user technologies across the System to ensure seamless delivery and support. Work with the vendor on application related matters. Collaborate with Enterprise Platforms and Capabilities (EPC) and Enterprise Architect (EA) to achieve standard infrastructure capabilities/products, infrastructure engineering, provision, and deployment of infrastructure components.
Oversee infrastructure and operations support processes to ensure stability and continuous improvement of the production environments. Manage full life cycle of End-User technology. Cultivate and maintain excellent relationships with service providers and vendors.
Your role as an IT Product Support Associate:
You will provide support and maintenance for business applications and products used throughout the Bank and in close alignment with other functions. The IT Product Support Associate will deliver various services supporting the production environment including ongoing support, business continuity, vulnerability management, and deployment and implementation services. You will:
Leverage subject matter expertise for cloud-based applications to provide Level 1 and Level 2 support and maintenance for business applications in the production environment on a 24x7 basis.
Collaborate with teams for initiatives related to the support of new or existing business applications.
Maintain the pipelines to install and rehydrate in AWS
Resolve vulnerabilities identified by security teams.
Engage with Incident Management teams to resolve issues in the production environment and contribute to remedial actions required to avoid reoccurrence.
Collaborate with teams/squads to implement and release applications, platforms, and services into multiple environments; contribute to defining ongoing support and oversees specific initiatives.
Review the preparation of written materials used in the support of business applications such as run books and SAFR documents
Collaborate with teams on discussions around strategic discussions on the method of engagement with squads and proposes adjustments to support services.
What we are looking for:
Experience in working with and supporting trading, settlements, and accounting related applications.
Experience with EKS/ECS, ELMA, Grafana, DB Services
Experience supporting .Net application and application on the Windows environment.
Strong Oracle, SQL, query, and scripting skills.
Knowledge of technology tools such as Splunk and Dynatrace used in the monitoring and testing of business applications.
Experience with testing and deployment automation
Preferred experience with application migration experience from on prem to cloud, AWS and/or MCP/Azure certifications
Salary Range: $150000 - $185000 / year
We believe in transparency at the NY Fed. This salary range reflects a variety of skills and experiences candidates may bring to the job. We pay individuals along this range based on their unique backgrounds. Whether you’re stretching into the job or are a more seasoned candidate, we aim to pay competitively for your contributions.
Our Touchstone Behaviors—Communicate Authentically, Collaborate Inclusively, Drive Progress, Develop Others, and Take Ownership—help shape the culture of the Bank. They also provide a shared language for how we work together and achieve success, and they set clear expectations for leading with impact at every stage of your career with us. Learn more.
Benefits:
Our organization offers benefits that are the best fit for you at every stage of your career:
Fully paid Pension plan and 401k with Generous Match
Comprehensive Insurance Plans (Medical, Dental and Vision including Flexible Spending Accounts and HSA)
Subsidized Public Transportation Program
Tuition Assistance Program
Onsite Fitness & Wellness Center
And more
The New York Fed expects its employees to perform their duties with honesty, integrity, and impartiality, and without improper preferential treatment of any person. Learn more about our code of conduct and conflicts of interest rules.
The Federal Reserve Bank of New York is committed to a diverse workforce and to providing equal employment opportunity to all persons without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, genetic information, disability, pregnancy, or military service.
We value accessibility for all candidates and are happy to provide an accommodation or assistance. Please email us at ny.leaves@ny.frb.org and we’ll be glad to help. Please note, this is a dedicated e-mail box designed exclusively to assist applications with accommodation requests in relation to our recruiting process. All other inquires including the status of applications will not receive a response from this e-mail box.
This is not necessarily an exhaustive list of all responsibilities, duties, performance standards or requirements, efforts, skills or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change.
This position requires access to confidential supervisory information (CSI) and/or Federal Open Market Committee (FOMC) information. Access to CSI and FOMC information is limited to U.S. citizens, lawful permanent residents, individuals who meet the definition of “protected individual” under 8 U.S.C. § 1324b(a)(3), and certain other nonimmigrants. All non-U.S. citizens authorized to access CSI and/or FOMC information must sign a declaration of intent to expeditiously become a lawful permanent resident and thereafter a U.S. citizen when eligible.
The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.
Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.
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