Posted in Other 2 days ago.
Location: Lewisville, Texas
This position is posted until filled.
Additional Duties and Responsibilities
Builds positive relationships with key community stakeholders, including but not limited to: city council, mayor, chambers of commerce, economic development organizations, educational institutions, businesses, city and county managers, local media, advocacy groups, etc.
Serves as central point of contact for community members to notify the company of pressing issues and problems in assign territory
Identifies trends and opportunities to proactively prevent and resolve problems in assign communities and bring them to the attention of the department director.
Works with management to identify and communicate strategic opportunities to balance company and community interests and opportunities; identifies current gaps and future risks and recommends risk mitigation actions.
Identifies public-facing opportunities and events providing robust communication channels between the company and the community: ensures company visibility within the community through events, meeting participation, and other public information.
In partnership with community relations, identifies strategic investment opportunities for local company including events' non-profits and activities; helps promote local employee engagement on key community boards and civic organizations.
Salary Grade: G06
Minimum Midpoint Maximum
$74,796 - $100,975 - $127,152
SUMMARY:
Responsible for establishing, managing, and enhancing relationships with TNMPs large complex and influential businesses, government, and institutional customers. Acts as a trusted advisor to their customers and is the liaison between their assigned accounts and TNMP cross-functional organizations.
Responsible for establishing, managing, and enhancing relationships with TNMP's large complex and influential businesses, government, and institutional customers. Acts as a trusted advisor to their customers and is the liaison between their assigned accounts and TNMP cross-functional organizations. Sought out by key leadership within assigned accounts for advice related to possible impacts to energy usage based on the Company¿s potential or actual plans. Ability to proactively drive actions with little supervision. Exhibit digital leadership skills that embrace disruption, think holistically, inspire and be culturally connected.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Works with TNMP team to deliver pricing, rate design, engineering, or regulatory principles, and performs economic and decision analysis studies in support of strategic customers.
Assists to ensure that TNMP meets assigned customers existing and future electricity service needs by developing an in depth understanding of the customers business operations and translating this into product and service recommendations.
Effectively communicates TNMP key messages to assigned customers and provides clear customer feedback to TNMP staff at all levels (e.g. TNMP cross-functional support teams, executive leadership, etc.).
Plans and conducts meetings with customer and TNMP staff to understand applicable industry trends, risks, and impact of local economic factors; may work with customer to develop a risk mitigation strategy and promote business growth.
Facilitates the understanding and documentation of assigned customers electric infrastructure through reviews with assigned customer and TNMP engineering support.
Develops customer contacts at multiple levels and aligns them with appropriate staffing within TNMP.
Understands assigned customers Energy Efficiency goals and coordinates the alignment of appropriate TNMP personnel to complete those objectives.
Develops and updates applicable Strategic Account documents.
Identifies product and service opportunities to benefit TNMP and customers based on customer needs.
Represents TNMP as a trusted energy advisor and business leader at customer events in assigned territory.
Creates and maintains a safety conscious work environment by leading and influencing others to follow safe work practice.
COMPETENCIES:
Business, utility, and technical acumen.
Strong relationship-building, negotiation and facilitation skills.
Project management skills.
Ability to lead the research and analysis of customer issues.
Strong research and analytical skills.
Ability to develop company and personal credibility.
Ability to function in a regulated environment.
Ability to manage conflict and competing interests.
Ability to influence internal resources and manage professionals to complete important projects.
QUALIFICATIONS
MINIMUM EDUCATION AND/OR EXPERIENCE:
Bachelor's degree from four-year college or university in business, marketing, or sales with five to six years related sales experience, including technical sales, account management, community management or equivalent combination of education and/or experience related to the discipline.
Understanding of engineering or utility regulatory and pricing concepts preferred.
CERTIFICATES, LICENSES, REGISTRATIONS:
Must possess a current, legally valid driver's license and meet the company's driving record requirements.
COMMUNICATION SKILLS:
Expert communication and public speaking skills.
Ability to read and comprehend instructions, correspondence, and memos.
Ability to write correspondence.
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
MATHEMATICAL SKILLS:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra and geometry.
COMPUTER SKILLS:
Strong working knowledge of word processing, spreadsheet, email, and presentation software; preference in MS Office.
Experience with Customer Relationship Management and Billing software preferred.
ANALYSIS AND PROBLEM-SOLVING ABILITY:
Ability to analyze customer and company information and propose robust solutions. Ability to work with assigned resources to interpret engineering, utility billing, electric rate, or other information and data to identify root causes for problems and develop strategies and manage recommended actions and mitigation activities. Ability to balance the needs and issues of multiple high visibility customers simultaneously.
DECISION MAKING:
Serves as a strategic resource for developing solutions and program offerings for TNMP customers and has the accountability and authority to champion decision making. Operates with a high degree of autonomy while supporting company strategy.
PHYSICAL DEMANDS:
While performing the duties of this job, the employee is regularly required to walk, bend and observe operations and equipment, sits up to 1/3 of the time. The employee must occasionally lift and/or move up to 10 pounds. Travel is required.
Must be able to attend events as necessary and visit customer locations on occasion.
WORK ENVIRONMENT:
Field and office environment; works approximately 40 percent in the field and 60 percent in the office.
#TNMP
Safety Statement:
Safety is a core value at (TXNM Energy/PNM/TNMP) and our vision, ¿everyone goes home safe¿, reflects our commitment to promoting an environment conducive to learning, improving and building safety practices. Our safety value is built upon the belief that every employee deserves to work in an environment free from harm.
Americans with Disabilities Act (ADA) Statement:
TXNM Energy is committed to providing reasonable accommodations for qualified individuals with disabilities in compliance with the ADA. If you require assistance with the job application process due to a disability, please contact HR ADA Analyst, at 505-241-4627.
DEI Statement:
At TXNM Energy, we value the diversity of our workforce and actively seek opportunities for incorporating Diversity, Equity, and Inclusion (DEI) within our family of companies. We believe a diverse workforce enriches our environment and helps us better meet the needs of our employees, customers, and shareholders. We remain committed to attracting and sustaining a diverse workforce and retaining high-performing employees who work collaboratively to carry out the Company's purpose.
TXNM Energy and affiliates are Equal Opportunity/Affirmative Action employers. Women, minorities, disabled individuals and veterans are encouraged to apply.
PI259151233
|
Best Buy
|
|
INTERNATIONAL MARINA GROUP LP
|
|
INTERNATIONAL MARINA GROUP LP
|
