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At Bioventus, our business depends on developing our people. We invest in you and challenge you to be the best. We value our colleagues for their different perspectives and individual contributions, and our leaders listen. Our success rests on working together to achieve shared goals and rewards. Join a diverse team of global colleagues driven to help patients resume and enjoy active lives.

The Senior Manager, Medical Education and Customer Relations will be responsible for setting and executing Bioventus' US Medical Education strategy for the Surgical Solutions pillar of the business (Misonix ultrasonics portfolio and Bioventus bone graft substitutes). The Senior Manager will work in alignment with the Business Strategy, including working closely with Key Opinion Leaders (KOLs), HCP faculty, and internal stakeholders to implement high-quality peer-to-peer educational programs that drive learning of the safe and effective use of Bioventus products. The Senior Manager will develop and maintain meaningful, sustainable relationships with physicians and other stakeholders throughout all Medical Education projects, building trust and rapport by exemplifying Bioventus as a Company that is caring, ethical, trustworthy, and collaborative. Working alongside Marketing and R&D cohorts, the Senior Manager should also become knowledgeable of market trends and demands to ensure that appropriate voice of customer (VOC) integrates into the development of future products, clinical evidence or educational materials in support of unmet business needs. The Senior Manager of Medical Education & Customer Relations will lead strategic partnerships with the relevant professional societies, investment and resource allocation into Medical Education Programs and capital equipment placement through grants and sponsorship requests. This position will collaborate with other functions such as Professional Affairs, Marketing, Sales, Corporate Accounts, and Medical Affairs to prioritize Bioventus' Medical Education initiatives.
What you'll be doing

• Identifies and develops programs, aligned with business strategy, to meet those needs by driving innovation in learning delivery based on adult education principles, best practices, and research.


• Drives teaching institution programs, including a learning cadence of multi-disciplinary physician and staff events, journal clubs, and hands-on cadaveric labs. Collaborates with Marketing and Sales to execute a Follow-the-Fellows Program.


• Manages live and virtual Medical Education platforms and activities including, but not limited to cadaver courses, academic journal clubs and didactic dinners, in-person educational events, sponsored labs and symposia at conferences, and other Med Ed platforms supported by Bioventus.

• Ensures all Medical Education programs and corporate meetings are in compliance with CME guidelines, AdvaMed code of ethics, the company's code of ethics/GPPs, FDA and all other federally regulated programs.


• Leads logistics, travel, hotel, and communication to HCPs related to Medical Education activities.


• Utilizes the Bioventus organizational processes and systems to analyze and report out relevant key performance indicators pre- and post-course to determine improvements for future programs on an ongoing basis.


• Manages recruitment, with partnership of Marketing and Sales teams, of HCP delegates for all Bioventus Medical Education programs.


• Evaluates current medical education trends and educational needs within the industry and for the company.


• Proactively engages, develops, and maintains relationships with key surgeon and other stakeholders to meet business needs and suggests suitability for HCP engagement.


• In collaboration with Professional Affairs, advises selection of faculty for Medical Education programs.


• Manages KOL relationships and partners with HCP faculty to develop content for and execute delivery of all Medical Education programs

What you'll bring to the table

• 4 year college degree required; advanced degree e.g., MBA preferred.


• 8 years of medical device industry experience, at least 2 of those years in Spine, with direct experience or support role in Medical Education curriculum development and program execution


• Knowledge, experience, and proficiency in running teaching institution programs for residents and fellows


• Experience in developing meaningful surgeon and other stakeholder relationships.


• Experience working cross-functionally to gain alignment, execute and affect change.


• Knowledge of healthcare industry laws, regulations, and guidelines (e.g., AdvaMed Code, CME)


• Broad scientific, technical, and regulatory understanding of most of the functions involved in the development of medical devices


• Effective management, interpersonal, communication, presentation, negotiation, and problem-solving skills


• Cadaver lab-based training experience


• Travel of up to 60%

Apply now! Hit the "Apply" button to send us your resume and cover letter.

Bioventus is committed to fostering an inclusive and diverse community of employees with a strong sense of belonging. We believe we are bettered by all forms of diversity and take pride in working with top talent from every walk of life. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, disability, gender, veteran status, gender expression, gender identity, nationality, race, religion or sexual orientation. All individuals, regardless of personal characteristics, are encouraged to apply.