Job Description: Oregon Health & Science University
Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or aaeo@ohsu.edu.
Job ID: 2024-32698 Type: Regular Full-Time # of Openings: 1 Category: Information Systems Portland, OR (Downtown)
Overview
This position as an entry level EpicCare Application Analyst will (1) perform EpicCare system build and maintenance (2) Respond to issues and requests submitted by Epic end users and OHSU leadership (3) Learn Epic build, documentation and change processes under the guidance of a mentor
Responsibilities
Education:
Bachelor’s degree in computer science, a related field, or a clinical field and one year work related experience in the information technology field or healthcare environment; OR
Associate’s degree in computer science, a related field, or a clinical field and two years work related experience in the information technology field or healthcare environment; OR
Three years work related experience in the information technology field or healthcare environment; OR
Equivalent combination of education and experience where one year of experience will be substituted for an Associate’s degree and two years of experience will be substituted for a Bachelor’s degree.
Experience:
Experience working in a healthcare environment.
Job Related Knowledge, Skills and Abilities:
Ability to work in a highly autonomous role by demonstrating self-motivation and creativity in design approach.
Ability to function and communicate effectively in a dynamic team environment.
Ability to proactively pursue problem resolution to satisfy customer needs.
Ability to manage multiple complex tasks efficiently while successfully meeting assigned deadlines.
Superior written, verbal and oral communication skills, including excellent customer service skills
Proven ability to regularly prioritize work as it is assigned and as it develops
Proven ability to communicate with and educate customers at all professional level
Ability to build relationships, respect and trust with customers and co-workers
Knowledge of medical terminology
Working knowledge and understanding of project coordination and management.
Working knowledge of hospital operations and the patient care process.