Job Description:

The Business Development Manager is responsible for growing territory revenue from both new and existing accounts. The ideal candidate for this position will have a minimum of 5 years of combined experience in pharmaceutical and medical laboratory sales, with a proven track record of meeting or exceeding sales targets. They will work closely with corresponding inside sales partners to secure a consistent pipeline of new revenue and build long-term relationships with key customers. As the face of our company to our customers, strong relationship skills and a thorough understanding of the industry's complex regulations and compliance requirements are critical. Additionally, the candidate should have experience with pharma and med device testing, including knowledge of testing methods, equipment, and protocols. The ability to work independently and as part of a team, excellent communication skills, and a strong customer focus are essential. The Regional Sales Manager reports directly to the Sr. Marketing Manager.

Essential Duties:

Strategic Partner to Sr. Marketing Manager

• Advise director on changes and trends in the marketplace and the activities of competitors
• Clearly communicate the progress of monthly/quarterly initiatives
• Track key account metrics and provide to director to help with forecasting

Account Management

• Develop an account strategy and customer contact plan for owned accounts that includes line-of-business contacts and executive-level relationships.
• Lead planning process to maximize revenue, customer satisfaction, and grow share.
• Generate sales with new clients and turn them into long-lasting and profitable relationships
• Anticipate and identify customers' needs by constantly promoting our company's portfolio of services
• Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition
• Gain an in-depth understanding of key clients and help strengthen their position in the industry
• Serve as the link of communication between key customers and internal teams
• Analyze data and sales statistics and translate results into better solutions
• Juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Communicate with, present to, and influence key stakeholders at all levels of an organization, including executive and C-level - being aware of cultural differences

General

• Know and follow the Nelson service standard
• Increase brand recognition by keeping the Nelson name in front of our clients
• Other duties as assigned

Regulatory Compliance

• Know and follow applicable regulatory requirements (GMP, GLP, ISO, etc.).
• Know and follow company policies and procedures.
• Complete required training on time.

Professionalism

• Attend work regularly and reliably.
• Adhere to all policies and procedures.
• Perform other duties as assigned

Competencies of this position

• Communication and presentation skills
• Accountability
• Problem-solving skills
• Negotiation skills
• Self-motivation and self-direction
• Proficient in the use of technology
  
  
  • CRM experience
  
  

Work Environment:

This job operates in a professional office and laboratory environment. This role routinely uses standard office equipment such as computers, keyboards, computer mouse, telephones, photocopiers, projectors and file cabinets.

Travel requirements.

Regular travel during the business day and out-of-the area and overnight travel may be expected.

May be required to attend trade shows, seminars and conferences in addition to sales travel.

Physical requirements:

Must be able to stand/walk for 10% of the day and 90% of the day sitting at a desk or on the computer.

Must be able to attend trade shows, seminars, and conferences in addition to regular sales call travel. Must be able to occasionally lift a maximum of 45lbs. May require modified work hours to cover sales accounts in other time zones.

Education and experience requirements:

• Bachelor's degree in relevant field;
• And 8-10 years' previous work experience in B2b, technical sales/ key account management
• General medical device/pharmaceutical industry knowledge preferred

The name Sotera Health was inspired by Soteria, the Greek goddess of safety, and reflects the Company's unwavering commitment to its mission, Safeguarding Global Health®. Sotera Health Company is a leading global provider of mission-critical sterilization and lab testing and advisory services for the healthcare industry. With a combined tenure across our businesses of nearly 200 years and our industry recognized scientific and technological expertise, we help to ensure the safety of millions of patients and healthcare practitioners around the world every year. Across our 64 facilities worldwide, we have over 3,000 employees who are dedicated to safety and quality. We are a trusted partner to more than 5,800 customers in over 50 countries, including more than 40 of the top 50 medical device companies and 8 of the top 10 global pharmaceutical companies.

Sotera Health goes to market through its three best-in-class businesses - Sterigenics®, Nordion® and Nelson Labs®. Sterigenics is a leading global provider of outsourced terminal sterilization and irradiation services for the medical device, pharmaceutical, food safety and advanced applications markets. Nordion is the leading global provider of Co-60 and gamma irradiators, which are key components to the gamma sterilization process. Nelson Labs is a global leader in outsourced microbiological and analytical chemistry testing and advisory services for the medical device and pharmaceutical industries. Learn more about Sotera Health at soterahealth.com.

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