Discharge Planning Assistant, First Shift, Care Management Services Department
UC Health is hiring a full-time Discharge Planning Assistant for the care management services department for first shift at University of Cincinnati Medical Center.
The Discharge Planning Assistant plans and facilitates safe discharges for patients utilizing clinical information and effective interpersonal skills.
About University of Cincinnati Medical Center
As part of the Clifton Campus of UC Health, Greater Cincinnati's academic health system, University of Cincinnati Medical Center has served Greater Cincinnati and Northern Kentucky for nearly 200 years. Each year, hundreds of thousands of patients receive care from our world-renowned clinicians and care team. Our experts utilize the most advanced medical knowledge and technology available, providing a level of specialty and subspecialty medical care that is not available anywhere else in Greater Cincinnati.
UC Medical Center is also home to medical breakthroughs- our physician experts conduct basic, translational and clinical research, leading to new therapies and care protocols, and connecting patients to the latest and most advanced treatments. UC Medical Center houses Greater Cincinnati's only Level I adult trauma center, which includes the right mix of specialist and medical resources available at a moment's notice for a wide variety of the most complex medical conditions and injuries.Education and Experience Requirements:
Minimum Required: High School Diploma or GED
Preferred: Bachelor's Degree in Social Work/Nursing
Preferred: 1 - 2 Years equivalent experience.
Join our team as a Discharge Planning Assistant in our care management services department and work alongside the best and brightest clinical teams collaborating toward our common purpose: to advance healing and reduce suffering.
Join our team to BE UC Health. Be Extraordinary. Be Supported. Be Hope. Apply Today!
About UC Health
UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching-a combination that provides patients with options for even the most complex situations. Members of UC Health include: UC Medical Center, West Chester Hospital, Daniel Drake Center for Post-Acute Care, Bridgeway Pointe Assisted Living, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at uchealth.com.
At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.
As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.
UC Health is committed to providing an inclusive, equitable and diverse place of employment.Job Responsibilities
Make referrals as directed by the case management or social work team for post-acute care including but not limited to Home Health, Durable Medical Equipment, Skilled Nursing Facilities, Assisted Living, etc.
Alerts appropriate staff members when patients have been accepted to post-acute level of care or services.
Asssist the case management or social work team in communicating with insurance companies regarding authorization of post-acute needs.
Determine financial/payer status; collaborate with financial counselor to ensure alignment of care recommendations and payer provisions.
Assist with personal care items as needed for discharge.
Utilize effective engagement and interpersonal skills in interactions with patient's family and health care team.
Perform clerical functions related to discharge planning process such as faxing, copying, discharge packets, etc.
Delivers the Important Message from Medicare (IMM) to all Medicare beneficiaries.
Communicate with post acute providers to determine insurance coverage, authorization or availability of requested services.
Address service delivery obstacles including self-pay pricing and network restrictions.
Obtain insurance approval for services as needed; charity care negotiations, special contracts.
Schedule follow up appointment as directed by the care team.
Coordinates and arranges transportation for the patient's discharge to include medical transport, Lyft, greyhound, etc.
Obtains necessary insurance authorization for transportation.
Obtain and maintain current, accurate information regarding community DME, infusion and other homecare resources.
Employ effective negotiation skills in order to secure the most appropriate and affordable post-acute resources for the patient.
Assist in identifying patients in need of special contracts for post-acute needs.
Support various quality initiatives under the direction of department leadership, i.e. CQI.
Demonstrate customer focused interpersonal skills, utilizing problem solving process.
Communicate, resolves or, when appropriate escalates to the social worker instances of conflict with physicians, health care team members, community agencies, clients and families with diverse opinions, values and religious/cultural ideas.
Perform other duties as assigned; for example, participation in planning sessions for departmental activities.
Assist with maintaining the equipment closet.
Maintain licensure by obtaining CEU's, if appropriate.
Attend appropriate workshops, in-services and departmental meetings.
Stay abreast of community resources available to facilitate safe patient transitions of care.
Job Responsibilities
Make referrals as directed by the case management or social work team for post-acute care including but not limited to Home Health, Durable Medical Equipment, Skilled Nursing Facilities, Assisted Living, etc.
Alerts appropriate staff members when patients have been accepted to post-acute level of care or services.
Asssist the case management or social work team in communicating with insurance companies regarding authorization of post-acute needs.
Determine financial/payer status; collaborate with financial counselor to ensure alignment of care recommendations and payer provisions.
Assist with personal care items as needed for discharge.
Utilize effective engagement and interpersonal skills in interactions with patient's family and health care team.
Perform clerical functions related to discharge planning process such as faxing, copying, discharge packets, etc.
Delivers the Important Message from Medicare (IMM) to all Medicare beneficiaries.
Communicate with post acute providers to determine insurance coverage, authorization or availability of requested services.
Address service delivery obstacles including self-pay pricing and network restrictions.
Obtain insurance approval for services as needed; charity care negotiations, special contracts.
Schedule follow up appointment as directed by the care team.
Coordinates and arranges transportation for the patient's discharge to include medical transport, Lyft, greyhound, etc.
Obtains necessary insurance authorization for transportation.
Obtain and maintain current, accurate information regarding community DME, infusion and other homecare resources.
Employ effective negotiation skills in order to secure the most appropriate and affordable post-acute resources for the patient.
Assist in identifying patients in need of special contracts for post-acute needs.
Support various quality initiatives under the direction of department leadership, i.e. CQI.
Demonstrate customer focused interpersonal skills, utilizing problem solving process.
Communicate, resolves or, when appropriate escalates to the social worker instances of conflict with physicians, health care team members, community agencies, clients and families with diverse opinions, values and religious/cultural ideas.
Perform other duties as assigned; for example, participation in planning sessions for departmental activities.
Assist with maintaining the equipment closet.
Maintain licensure by obtaining CEU's, if appropriate.
Attend appropriate workshops, in-services and departmental meetings.
Stay abreast of community resources available to facilitate safe patient transitions of care.
