The Bartender is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the social venues of the hotel. The bartender sets-up, services, and breaks-down the bar area ensuring a high level of quality, consistency and service.
Job Description
Essential Duties & Responsibilities:
Greet guests as they approach the bar; promote house drinks and utilize up-selling skills to maximize revenues.
Prepare beverages requested by customers. Adhere to established pouring standards and drink recipes to provide a consistent product to the guests and to control costs. Coordinate food service with restaurant(s) for bar/lounge guests if applicable.
Monitor guest behavior and guest alcohol consumption or impaired condition of customers; check identification whenever the age of a guest requesting an alcoholic beverage service is questionable.
Alert Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.
Set up bar including all liquor, mixers, ice, garnishes, glassware and supplies. Perform pre- and post-shift side-work (empty/fill ice-bins, prepare garnishments, replenish/store snack, etc.). Requisition all necessary supplies.
Inventory unused liquor and beverages. Ensure that all liquor is properly secured before, during, and at close of shift.
Obtain, count and secure bartender's bank; receive cash and credit payments from customers; give accurate change and balance cash drawer at end of shift. Wipe down counters, equipment and machinery for proper operation. Sweep and mop bar floor after shift. Wipe down counters, equipment, stools, chairs, tables and other areas as required.
Promote teamwork and quality service through daily communication and coordination with other departments.
Perform other duties as assigned.
Additional Job Information/Anticipated
Pay Range
Qualifications and Requirements:
Basic reading, writing, and math skills. Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments. Formal bartending training preferred. Must meet state legal age requirements. Must speak fluent English.
This job requires ability to perform the following:
Carrying or lifting up to 50 pounds
moving about the bar , lounge and kitchen
Bending, stooping, kneeling
Communication skills are utilized a significant amount of time when interacting with customers and employees.
Reading and writing abilities are utilized often when taking orders, describing cocktail items, completing paperwork, etc.
Basic math skills are frequently utilized when handling cash and credit.
Alcohol awareness certification and /or food service permit or valid health/food handler card as
required by local or state government agency.
May be required to work nights, weekends, and/or holidays
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
Medical, Dental and Vision Insurance
Health Savings Account with Company Match
401(k) Retirement Plan with Company Match
Paid Vacation and Sick Days
Sonesta Hotel Discounts
Educational Assistance
Paid Parental Leave
Company Paid Life Insurance
Company Paid Short Term and Long Term Disability Insurance
Various Employee Perks and Discounts
Hospital Indemnity
Critical Illness Insurance
Accident Insurance
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
