Senior Specialist, Billing Resolution at RXO

Posted in General Business about 14 hours ago.

Type: Full-Time
Location: Charlotte, North Carolina





Job Description:

Accelerate your career at RXO.

RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

As a Senior Specialis, Billing Resolution at RXO, you’ll serve as the critical link between Operations and Accounting/Finance for our Air Charter business unit. You will collaborate with operations teams and business unit leaders to develop and implement efficient billing and settlement processes, ensuring accuracy and alignment across all functions.

What your day-to-day will look like:


  • Conduct detailed audits of freight invoices, ensuring compliance with customer contracts, terms and conditions

  • Investigate and resolve discrepancies or errors on freight invoices and bills of lading by collaborating with internal teams and external partners

  • Verify the accuracy and collectability of invoices before submission to customers

  • Manage account maintenance by updating customer information, data elements and attributes as required

  • Reconcile TMS and ERP systems, contributing to ongoing process improvements

  • Prepare and deliver comprehensive weekly and monthly operational and financial reports

  • Perform a variety of administrative and office management tasks to support seamless operations

What you’ll need to excel:

At a minimum, you’ll need:

  • 2 years related experience in transportation including TMS interaction and carrier/customer contract auditing and accounts receivable

It’d be great if you also have:


  • Bachelor’s degree

  • Experience with Microsoft Office (Outlook, PowerPoint Word and Excel)


  • Excellent verbal and written communication skills

  • Ability to work independently and in a team environment in fast paced, dynamic environment

  • Highly organized work style with the proven ability to multitask and prioritize workloads

  • Demonstrated analytical skills; ability to effectively identify and resolve problems

In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We’re a company where you can continually advance your career, no matter your background - the opportunities are endless and yours for the taking. If you’re driven and looking for a place to grow, come join us.

Does this sound like you? Check out what else RXO has to offer.

Massive Benefits


  • Competitive pay

  • Health, dental and vision insurance

  • 401(k) with company match

  • Life insurance, disability

  • Employee Assistance Program (EAP)

  • Paid time off

  • Tuition reimbursement program

Our Culture

We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely, and build strong relationships. We welcome everyone regardless of background, identity or ability.

The Next Step

Ready to join our team? We’d love to hear from you. Fill out an application now and join our talent community to learn about future opportunities.

We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here .





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