Provides leadership and direction for all human resources matters across the designated business unit. Facilitates the implementation of related company initiatives. Serves as a coach to Sector management and as a liaison between field human resources functions and Company Leadership.
Distinguishing Characteristics:
Primary job function is mobile management of operations and/or shared services planning and execution. Has limited profit & loss responsibility for direct expenses, all unbilled labor, and operations costs, and manages field supervisory staff. This job description applies only to salaried positions performing essential functions of the nature described, with the authority to make independent choices, free from immediate supervision, in significant matters that affect the business, or to carry out tasks that are directly and closely related to such work, no less than 50% of the time.
ESSENTIAL FUNCTIONS
The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.
Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein.
In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.
All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.
Core Duties Include:
Implements human resources (HR) initiatives and best-demonstrated practices in conjunction with line management; collaborates with colleagues across the business unit and in HQ shared services to identify, develop and implement effective HR practices.
Provides strategic HR insight into operational issues and goals.
Assists the Sector Operational Leadership in developing the competencies of and improving the performance of employees within the Sector.
Develops and implements recruitment plans to address short- and long-term staffing requirements for Security Officers, specialty positions and administrative staff; serves as selection team leader for management openings.
Ensures that all company sites in the Sectors adhere to and comply with applicable company HR policies and EEO / Affirmative Action requirements; prepares position statements and manages onsite reviews; conducts site-specific HR audits.
Provides interpretations of company policies and procedures for the Sector in relation to all HR disciplines; guides field offices in the administration of pay, incentive and benefit programs, and in handling performance management issues and other employee relations matters.
Directs or provides initial investigation of and response to employment-related claims and charges; coordinates responses and actions with Employee Relations department.
Provides direction to HR Managers, Generalists and other positions in the Sector regarding all HR matters; reviews, approves and processes HR action items for the Sector.
Directs and conducts training programs on topics including management skills, sexual harassment, selection, motivation, office productivity, performance management, diversity, and company policies and procedures.
May assist Sector management in labor relations matters, sales and marketing efforts, and financial review of labor, incentive and benefit costs, as assigned; may direct the Sector's training and development activities.
Performs tasks and duties of a similar nature and scope as required for assignment.
MINIMUM QUALIFICATIONS AT ENTRY
Additional qualifications may be specified and receive preference depending upon the nature of the position
Basic Qualifications
US Citizenship preferred
Ability to acquire and maintain the required level of Department of Defense (DoD) Security Clearance.
Ability to acquire and maintain any other specific special clearances/access requirements
Must be at least 18 years of age
Must have a reliable means of communication (i.e., pager or phone)
Must have a reliable means of transportation (public or private)
Must have the ability to speak, read, and write English
Education/Experience
Bachelor's degree and 5 years of progressively responsible, related exempt level experience involving various HR disciplines, and including multi-site responsibility, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company
Professional certification (SPHR) by HRCI desirable. Multi-state experience is desirable and may be required, depending upon the assignment
Background Prerequisites
Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey, in addition to any mandatory licensing requirements
Competencies (as demonstrated through experience, training, and/or testing)
In-depth knowledge of effective human resources practices and legal/regulatory framework in a service industry environment
Skill in directing, implementing and monitoring human resources policies and procedures in a multi-site organization
Presentation and group facilitation skills, including adaptation to various audiences such as first-line employees, management and customers
Ability to analyze personnel and financial data and develop recommendations and solutions.
Strong customer and results orientation
Ability to think strategically and develop innovative solutions
Excellent planning, organizing and leadership/supervisory skills
Ability to interact effectively at all levels and across diverse cultures
Ability to be an effective member of and lead project teams
Ability to use standard office productivity software
Ability to carry out multiple assignments concurrently
Skill in clear and concise oral and written communication
Ability to foster a culture of trust, equal opportunity, teamwork, responsibility, high expectations, and open communication with our internal and external customers and employees
Ability to travel as business needs dictate
WORKING CONDITIONS (Physical/Mental Demands)
With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include:
Maintaining composure in dealing with authorities, senior executives, clients, and staff, occasionally under conditions of urgency and in pressure situations
Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey
Required ability to handle multiple tasks concurrently
Handling and being exposed to sensitive and confidential information
Regular use of vehicle required in the performance of duties
Regular talking and hearing
Close vision, distance vision, and ability to adjust focus.
Regular to frequent travel to company offices and other locations
Directing, motivating, training, and coaching staff in a positive manner
Reading and analyzing reports and data, including computer usage
A Word about EEO, Pay Transparency and Other Requirements....
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
