ABOUT THE ORGANIZATION: It takes a special company to stand out in today’s highly competitive audio visual (AV) market. Welcome to Visual Sound, the company that exceeds your AV expectations. With Visual Sound, you will enjoy the benefits that come from partnering with highly-trained, industry-certified professionals who offer much more than just technical “know how.” Emphasizing prompt, professional service, customized solutions and the highest quality work, we ensure that your system is perfect for your space, your needs and your budget. With decades of experience in designing, building and servicing cutting-edge AV solutions, Visual Sound stands out from the crowd. Our ability to grow and adapt to the latest technology and customer needs has made us a leader in the industry. A widely-recognized supplier of AV solutions, our flexibility allows us to provide a variety of services to a wide range of industries. From classrooms to courtrooms, boardrooms to lecture halls, and houses of worship to corporate complexes.
DESCRIPTION:
The Primary duty of this position is the responsibility for overseeing all aspects of the engineering implementation of client solutions - engineering of systems, technical guidance to project management, fabrication & installation, interaction with client personnel, and CAD drawings. A secondary duty of this position is the responsibility of presales engineering- working with our account managers to develop a Bill of Materials & Scope of work for a custom system design based on the customer's needs.
Responsibilities:
Provide sales and technical staff with technical support on both a pre- and post-sales basis
CAD drawings for system integration.
Provide high end technical support for client projects.
A/V system commissioning- Biamp, Clearone, BSS and Polycom DSP.
Assist sales and estimating staff by providing support with system design.
Develop and maintain knowledge of current and new technologies that company offers.
Assist with training internal technical or sales staff on new products.
Some out of town may be required.
Other duties as required or assigned by company management.
POSITION REQUIREMENTS:
Qualifications:
The Audio-Video Systems Engineer shall possess, at a minimum, a CTS certification. InfoComm CTS-D certification is a plus. A proven track record in AV systems engineering is a requirement. This person must be able to manage multiple tasks simultaneously and work well with other people.
Accountability:
The Audio-Video Systems Engineer will be accountable to the VP of Engineering. Secondary accountability will be to the other management team members, employees and customers of the company.
Some out of town travel required.
Additional Skills and Abilities:
Must be responsible, self-motivated, self-starter, personable and well-organized.
Superior customer service skills to deal with both internal and external customers.
Ability to manage multiple tasks simultaneously.
Strong interpersonal skills; ability to work with diverse groups.
Proficiency in the use of personal computers including such programs as MS Word, Excel, Access, PowerPoint and Outlook.
Ability to demonstrate planning, organizing and implementing skills which allow the successful completion of a project by a specific due date.
Must be able to effectively handle stressful situations.
Must be able to read and effectively interpret general business documentation.
Physical, Mental and Environmental Requirements:
Employee is required to stand, walk, climb, sit and use hands and fingers.
Some light lifting of objects is required.
Reaching, grasping and carrying activities also required.
The noise level in the work environment is usually moderate.
Although most work is performed inside, occasional outside activities are subject to seasonal temperature fluctuations
TAGS: pre sales, engineering, post sales, CAD, drawings, AV, Biamp, Clearone,BSS, Polycom DSP, technology, CTS, InfoComm, CTS-D
LOCATION: Visual Sound - Broomall
EOE STATEMENT: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
