Job Description: Title: Residential Living Manager
Reports to: Social Development Director
Position Description
EXPERIENCE EXTREME CUSTOMER SERVICE
Summary
Responsible for supervising the residential program. Manages the residential areas for the health and safety of students.
Essential Functions
Provides day-to-day supervision and training to staff in the residential living department. Plans, coordinates, and manages the administrative and programmatic activities of department.
Develops and implements policies and procedures regarding to maximize the student living standard.
Oversees the physical environment of residential living areas to maintain a safe, secure, and healthy living environment for students, in conjunction with other center staff.
Inspects dormitory areas as appropriate, ensuring safety and proper behavior of students, and ensures facility maintenance is completed.
Develops and monitors the staff schedule for 24/7 dorm supervision and assists with staffing decisions.
Provides support and guidance to staff in managing student behavior, assessing needs, and resolving individual/group issues.
Facilitates crisis management as appropriate using center protocols and available resources.
Provides guidance for students to achieve positive attitudes and proper behavior in dormitory living situations and accomplish their goals and objectives in obtaining self-management skills.
Transports students as required; coordinates student clothing trips.
Assists with recreational activities for students on and off center as required.
Prepares reports and other administrative correspondence relating to students; controls documentation and maintenance of records.
Recommends or requisitions supplies to meet the needs of residential living and ensure the students’ safety.
Assists in preparing and reviewing the departmental budget; monitors and controls expenditures and inventory.
Models, mentors, and monitors the positive normative culture of the center.
Acts as a responsible custodian for assigned center property.
Reports violations of ethical behavior.
Suggests opportunities for continuous operational improvement and reduction of waste.
Identifies and reports environmental health and safety concerns.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Requirements
Required Education & Experience
Bachelor’s degree (including 15 semester hours of instruction in social services–related instruction)
One year of experience in counseling or related field
Certifications/Competencies
Ability to obtain and maintain CPR/First Aid certification
Ability to promote the Career Success Standards (CSS) by modeling appropriate behaviors, mentoring students when necessary, and monitoring both positive and negative behaviors through interventions
Ability to inspire and motivate staff
Strong organizational skills
Excellent writing and verbal communication skills
Computer proficiency
Minimum Eligibility Qualifications
If position requires driving, a valid driver’s license in the state of employment with an acceptable driving record is required
I-9 documentation required to verify authorization to work in the United States
Ability to pass pre-employment drug test and background check
Additional Information
Other Duties
This job description is not a comprehensive listing of all duties or responsibilities that are required for this position and may be updated. In the event of change of duties, the employee will be notified.
Living Dynamic
We believe that every role matters and that every customer, both internal and external, should feel empowered to be the best that they can be. Dynamic Workforce Solutions is a place where passion meets purpose and results in excellence.
Diversity is at the heart of our business. It is key to our people's passion for serving individuals and communities who seek to build a stronger workforce. We strive to create a work environment that provides all our team members with equal access to information, development, and opportunity. Furthermore, our commitment to diversity and inclusion is deeply rooted in the values instilled by our Four Cornerstones and commitment to Extreme Customer Service. We recognize that differences in age, race, gender, nationality, sexual orientation, physical ability, thinking style and background bring richness to our work environments. Such differences help us connect better with the workforce development needs of people we serve in our communities. We believe that attracting, developing, and retaining a base of employees that reflects the diversity of our customers is essential to our success.
Equal Opportunity Employer
Dynamic Workforce Solutions is an equal opportunity employer/program and auxiliary aids, and services are available upon request to individuals with disabilities
