Description: Our client is currently seeking a Clinical Admin Coordinator to join their team remotely.
Scope of Role:
Location: Remote - must reside in El Paso, TX
Hours: 8 hour shift
Job Engagement: Contract
This job will have the following responsibilities:
Answers incoming fax, email and phone requests as evidenced by fax log, inbox, and event tracking.
Initiates member phone calls daily and identifies issues and refers to service coordinator and other health plan departments as indicated.
Documents in current service coordination system.
Accurately schedules, cancels, and documents new and/or follow-up appointments for both face to face and telephonic requests, as needed for service coordinator and other designated team members as identified in service coordination system.
Receives initial incoming faxes, emails, or phone requests into the department, gathering demographic and benefit data, documenting in appropriate system, and evaluating if the request needs to be referred to a registered nurse, social worker, or transition specialist
Qualifications & Requirements:
Education/Specialized Training/Licensure: High School Diploma or GED or Me.
2+ years of experience working with MS Word, Excel, and Outlook.
Experience in long-term care, home health, hospice, public health or assisted living.
Bilingual language skills in Spanish and English
Contact: ehartzell@judge.com
This job and many more are available through The Judge Group. Find us on the web at www.judge.com
