Essential Duties:

• Performs clinical intake utilizing appropriate terminology and abbreviations to determine patient's chief complaints and documents same.


• Prepares patients for exams, treatments, or procedures.


• Administers medications and treatments as directed by physician or provider.


• Provides education to patient and family regarding patient's condition and ongoing care.


• Consults with Physician and other health professionals on staff regarding patient care, teaching issues.


• Completes medical record documentation and assists physician in maintaining medical record.


• Maintains supplies and reorders as necessary.


• Responds to calls and questions from patients and physicians.


• Assists in the resolution of complaints, requests and inquiries from clients.


• Reports STDs, communicable diseases, etc. to appropriate agencies.


• Assists in completion of quality assurance checks.


• Assists in maintaining clinic in a clean and orderly fashion.


• Understands budgetary guidelines.


• Follows established safety guidelines for working in the Medical Laboratory.


• Performs phlebotomy, intravenous therapy, blood glucose monitoring and lab procedures.


• May perform and document all preventive maintenance for equipment and instrumentation.


• May perform calibrations, quality control and quality assessment procedures according to manufacturer's instructions and current laboratory policy. Documents actions.


• May investigate deviations from expected results or expected instrument performance and takes action as directed by laboratory procedure such as troubleshooting and/or completion of Corrective Action Form. Documents actions.


• May receive, process, and perform Proficiency Test samples in accordance with manufacturer's instructions and established laboratory protocol. Maintains accurate record of PT receipt, results, and scores as directed.


• Assists provider and patient/client with translation as needed during office or telehealth visit


• Performs other duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

High school or general education diploma (GED) and graduate of an accredited Licensed Vocational Nurse program required. Two years of related experience in hospital, clinical setting or related field preferred.

Language Ability:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and analyze medical documents. Translate between provider and patient/client. Fluent in English and Spanish required.

Reasoning Ability:

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Certificates and Licenses:

Licensed by the Board of Nurse Examiners in the State of Texas as a Licensed Vocational Nurse. Basic Life Support Certification required.

Computer Skills:

Demonstrates working knowledge of Outlook, Word, Excel applications and electronic health records.

Other: Must be able to drive and have access to a car; maintain valid driver's license and auto liability insurance.

Work Environment and Physical Demands:

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the team member is exposed to a medical office environment having direct contact with patients. Position necessitates bending, stooping, twisting, turning, walking, climbing step stools, sitting and standing for periods of time. Must be able to lift and maneuver 25 pounds.