Posted in Sales about 16 hours ago.
Type: Full Time
Location: Temecula, California
Position Summary
This position is a member of the Nufactor Specialty Pharmacy Team. The role of the Account Manager is to generate quality revenue in the form of qualified new patient starts.
Essential Functions and Duties
Education, Knowledge, Skills and Experience
Required Education:
* High School diploma or equivalent; Bachelor's Degree preferred.
Required Knowledge:
* Excellent understanding of chronic health challenges such as Primary Immune Deficiency, Chronic Inflammatory Demyeliating Polyneuropathy and all other disease states treated with IG including Hemophilia.
Preferred Knowledge:
* Excellent understanding of chronic health challenges in conditions Nufactor product offering treats.
Required Experience:
* Must have at least five (5) years' experience in relative health care industry including management, sales, clinic services, or customer service Preferred Experience:
* Three (3) to five (5) years' experience in similar chronic disorders is preferred.
Required Skills:
* Must have strong organizational skills
* Must have a detail orientation and the proven ability to prioritize work
* Must have effective verbal and written communication skills
* Must have the ability to work with limited supervision and as part of a team
* Sound decision-making abilities
* Routinely interacts with referring physicians, nurses, case managers, hospitals, discharge planners and manufacturer representatives.
* Ability to understand case manager/insurer/patient dynamic and effectively pull through business in complex referral situations.
* Must be extremely customer focused and portray a "can do" approach to problem solving.
* It is critical that this individual has the ability to handle sensitive situations and information and maintain appropriate professionalism and confidentiality at all times.
* Ability to juggle multiple tasks and projects simultaneously and rearrange priorities, as needed.
* Must employ excellent judgment and professionalism at all times.
Physical requirements
Vision, hearing, speech, movements requiring the use of wrists, hands and/or fingers. Must have the ability to view a computer screen for long periods and the ability to sit for extended periods. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. Must have the ability to lift and maneuver items of at least 20 lbs. Must have the ability to travel up to 50% of the time. Working condition include normal office setting.
Mental Demands
Learning, thinking, concentration and the ability to work under pressure, particularly during busy times. Must be able to pay close attention to detail and be able to work as a member of a team to ensure excellent customer service. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations' situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary. Must be proactive in finding solutions
Direct Reports
None
EEO/AAP Statement
FFF Enterprises/NuFactor is an equal opportunity employer to all and prohibits discrimination and harassment based on the following characteristics: race, color, caste, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, citizenship, physical or mental disability, medical condition (including cancer and genetic conditions), genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity, gender expression, age (40 years and over), sexual orientation, veteran or military status, medical leave or other types of protected leave (requesting or approved for leave under the Family and Medical Leave Act or any state protected leaves), domestic violence victim status, political affiliation, reproductive health decision-making, and any other characteristic protected by state or federal anti-discrimination law covering employment. These categories are defined according to Government Code section 12920. The Company prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics.
PDN-9dce6455-df75-40b7-a9b8-5311440b3834
AGS, LLC
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