Posted in Management about 12 hours ago.
Type: Full Time
Location: Philadelphia, Pennsylvania
Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You'll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)
Job Summary
The Connected Living team is driving a key transformation at Comcast - to make the Xfinity app the way our 30 million+ customers interact with Xfinity. The Xfinity app is the digital destination for our customers to enjoy the power of our products and experience effortless service and support. The Connected Living team develops and manages the Xfinity app as part of our mission to deliver a powerful and simple connectivity experience. The Senior Product Manager, Customer Onboarding will report to the Sr. Director, Customer Onboarding and deliver key Xfinity app Commerce experiences that enable customers to seamlessly grow their relationship with Xfinity.Job Description
CORE RESPONSIBILITIES:
Strategic Technical Insight- Understand business needs, grasp technical limits to enhance customer experience. Solve pain points while aligning with business objectives. Perform competitive analysis and conduct market research.
Roadmap Development and Alignment- Build, prioritize, and align the product roadmap, ensuring consistent value delivery that meets customer and leadership expectations.
Daily Collaboration and Execution- Interface with teams to gather requirements, write user stories, and manage sprints in Jira. Ensure successful execution and release. Mobile app product management experience is a plus. Working knowledge of Agile methodology in a dynamic working environment.
Technical Fluency- Collaborate with engineers to understand technical details and their impact on customer experience. Make quick, informed decisions and prioritize strong relationships with engineering teams.
Operational Excellence- Set product success criteriaand lead grooming/refinement sessions to guide product direction and prioritize features based on value. Use independent judgment and discretion for important decisions.
Collaborative Flexibility- Strong collaboration skills are essential to work closely with designers and engineers to develop optimal solutions. Flexibility to adapt and change plans is crucial for achieving the best outcomes.
Proven Product Management- Experienced in software development, Jira, user stories, and data-driven decisions.
Feature Ownership and Leadership- Represent your features to senior leadership, lead discussions, and explain the vision, development, and processes. Actively embrace a leadership role.
PREFERRED QUALIFICATIONS:
EMPLOYEES AT ALL LEVELS ARE EXPECTED TO
DISCLAIMER
Comcast is an EOE/Veterans/Disabled/LGBT employer.
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Thispositionis ineligible for visa sponsorship. To beconsidered for thisrole, you must belegally authorized to work in theUnited States andnot requiresponsorship for employment now or inthe future.
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Skills:
Writing User Stories; Collaboration; Prioritization; Adaptability; Teamwork; Product Management; Communication
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
10 Years +, 5-7 Years, 2-5 Years, 0-2 Years, 15 Years +, 7-10 Years
PDN-9dce6606-862f-4716-bd68-429e5c4e3b6d
Nemours
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Jackson Hewitt
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Jackson Hewitt
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