The Collections Specialist I is responsible for ensuring that all assigned customer accounts are current and within their payment terms, working through discrepancies, and communicating effectively with internal and external contacts pertaining to accounts.
What the Candidate Will Do
Provide weekly account balance spreadsheet and any needed information to customer as well as operations team
Research short paid invoices at length utilizing multiple financial applications to identify billing and process discrepancies
Discuss errors/discrepancies with billing and operations departments to form corrective action plans
Notify internal departments of contractual collection/billing processes once identified
Liaison between assigned customers and internal departments to resolve billing issues and process conflicts
Ensure all work performed on customer's accounts are notated daily and updated in financial system for management to review if needed
Basic Qualifications
High school diploma or GED equivalent
0-1 years of experience, Entry level
Preferred Qualifications
Experience in business to business collections a plus
Previous transportation/logistics office experience a plus
Benefits & Compensation for U.S. Employees
Employees working more than 30 hours in the US at Uber Freight are eligible for benefits like a company sponsored health plan, dental and vision benefits, 401k match, financial and mental wellness benefits, parental leave, short- and long-term disability coverage, life insurance and more. US based employees may also be eligible for a performance or sales incentive bonus program, participation in Uber Freight equity awards, and other types of compensation depending upon the role.
About Uber Freight
Uber Freight is a market-leading enterprise technology company powering intelligent logistics. With a suite of end-to-end logistics applications, managed services and an expansive carrier network, Uber Freight advances supply chains and moves the world's goods. Today, the company manages nearly $20B of freight and one of the largest networks of carriers. It is backed by best-in-class investors and provides services for 1 in 3 Fortune 500 companies, including Del Monte Foods, Nestle, Anheuser-Busch InBev, and more. For more, visit www.uberfreight.com.
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EEOC
Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
