The Quality Supervisor is an integral part of a company whose focus is to change the automotive landscape. The Supervisor will be responsible for supervising a group of UAW represented employees. The candidate will be responsible for ensuring that process controls are in place to meet all corporate standards and for preventing the outflow of defects from the process. The Quality Supervisor is responsible for creating, implementing, and sustaining vehicle control plans to prevent the outflow of defects to the customer. The Quality Supervisor must be a creative problem solver, proactive and steadfast in the identification and resolution of vehicle quality issues. The selected individual will have outstanding teamwork, interpersonal and communication skills. Moreover, this person must have unquestioned integrity. The candidate must have a proven track record for developing and executing standardization. The Quality Supervisor should have proven experience in both supplier and quality areas. The candidate will have a broad knowledge of the entire automotive engineering, manufacturing, testing and quality landscape. The successful candidate must possess outstanding teamwork, interpersonal and communication skills.
Job responsibilities include but not limited to:
Manage day to day quality control and quality inspection activities to the assigned area(s)
Will be required to directly supervise hourly and or SBU
Daily auditing across all shifts to hold Team Members and Team Leaders accountable up to and including issuing discipline as required
At times will cover other salary functions during vacations, absences and other business needs
Empowered through independent judgment to commence or cease production operations based on quality safety and/or regulatory requirements
Direct the workforce to follow government regulations and all applicable MQGR and Level 1 standards
Identify need for process improvements/procedures required
Document conditions found and identify opportunities for process improvement
Communicate results to quality and plant management
Plan, prioritize, set goals and manage multiple projects in a technical and business environment
Strong communication skills to lead and support meetings at all levels of the company, including SR leadership
Establish partnerships both internally and externally and to influence at times without direct authority
Provide expert technical leadership & directing cross functional teams in the application of quality initiatives
Commitment and dedication in delivering a World Class product to the consumer
Represent the "Voice of the Customer" top plant teams
Contribute to and drive team success by clarifying expectation and minimizing political hurdles
Demonstrate unwavering commitment to delivering results and champion achievements
Exhibit a willingness to do things differently and consistently translate ideas into actions that deliver results
Take over from PPR process after J1 (drive closure of open J1 issues and ensure plants comply with Quality/MQGR standards)
Develop and enhance PPR & audit checklists over time
Perform process audits based on internal and external quality indicators, leveraging standard checklists questions - audit the entire system a minimum of three times per year (3,679+ questions for 39+ processes)
Train and coach PPS in their specific sections of checklist questions, expanded in future to UL and TL)
Review critical processes and stations daily per VOC
Report monthly process conformity scorecard for the Plant
Review and Decision process standard deviations related to MQGR/Standards
Monitor all new or enhanced regulatory and corporate requirements and update process checklist and lead implementation
Assist in root cause, containment and corrective actions for all quality related issues
Achieve timely completion of containment corrective actions (Performance action notices)
Collaborate with Subject Matter Experts and utilize problem solving tools in day-to-day operations to drive issue resolution
Provide technical liaison support between Engineering, Quality, Production and Product Design departments
Represent the 'Voice of the Customer' to platform teams
Establish, maintain documentation of processes and train utilizing FCA's World Class Manufacturing tools
Embrace and execute standardization of best practices that ensure quality products
Document all non-conformance conditions found and identify and execute opportunities for process improvement
Establish clean points and maintain acceptable quality standards
Demonstrate a working knowledge of vehicle audit items
Supervise all major aspects of vehicle inspection and analyze data for comparison to daily vehicle audits
Supervise the auditing of new production vehicles to validate quality or identify quality concerns
Effective supervision of all employees as assigned
Training and coaching of salary and bargaining unit employees, both direct and indirect
Creates, implements and sustains vehicle control plans to prevent the outflow of defects to customers
Recommends and implements simple cost-effective error/mistake proofing strategies
Work with Engineering and Suppliers to resolve issues that are not plant controllable
Support manufacturing facilities with launch readiness assessments and implementation methodology for compliance to requirements
Serve as liaison between plants and engineering. Conduct training (development, implementation) for plant personnel on quality requirements
Recommend and implement new initiatives to improve plant processes
Analyze quality data from internal and external indicators to ensure calibration
Develop inspection standards and best methods for performing inspection
Drive team success by clarifying expectations and minimizing political hurdles
Demonstrate unwavering commitment to delivering results and champion achievements
Exhibit a willingness to do things differently and consistently translate ideas into actions that deliver results
Possess strong interpersonal skills with ability to work in a team environment
Basic Qualifications:
Bachelor's degree or technical diploma with relevant experience
Demonstrated planning/problem solving skills
Ability to work a flexible shift schedule
Experience and working knowledge of computer systems and software with strong knowledge of MS Office or Google Office
Ability to analyze, synthesize and translate data into visual charts/graphs etc.
Flexibility to work on a rotating crew/shift schedule
Ability to work overtime as needed
Ability to be flexible to carry out tasks 'outside' of normal roles and responsibilities
Preferred Qualifications:
Manufacturing / Assembly Plant experience
Two (2) years of quality related experience
Lead auditor certifications and practical experience
