The ideal candidate for this position must be familiar with Navien and the boiler and hydronics industry, with a focus on condensing products. They must have a strong background and understanding in the overall boiler market, from floor standing to wall mount products, along with the direction of the industry in the future. They are experienced with the processes and procedures of product development and product management and must be a person of integrity. They must also be able to work well independently as well as in a team environment. Essential attributes include excellent communication and interpersonal skills and an ability to multitask and remain focused in high-pressure situations. In addition, the product manager must be highly self-motivated, have a positive attitude and be resourceful and enthusiastic about creating growth. If you are someone who likes travel, meet new people, and build lasting relationships, you will have a great advantage!
Responsibilities:
Assist in Development of Market-Specific Promotional Collateral, Demonstrations, and Tutorials.
Conduct ongoing market research and staying knowledgeable about industry trends
Work with cross-functional teams, including marketing, product development, technical and sales operations
Work with Marketing to create high-impact internal and customer-facing materials, communicating the value and unique advantages of the product portfolio
Provide business analysis of varying markets to support new product development requests.
Enroll in various awards continuously for the entire product portfolio
Lead competitive benchmarking activities to identify and address product gaps (customer surveys, online research, other benchmarking methodologies, VOC etc.)
Collaborate closely with parent company KD Navien's engineering and business teams on product development requirements and business needs
Perform market research & customer sensing activities required to refine product designs.
Collaborate with other departments such as Engineering, Manufacturing, Purchasing, Quality, Marketing, Finance, Sales to ensure profitable growth of the product portfolio and successful execution of various product development projects
Establish and manage relationships with multiple OEM suppliers to ensure product quality, competitiveness, market relevance for all of Navien's boiler products and accessories
Communicate with marketing, product management, sales, business development, and SCM to ensure successful product lifecycle management
Provide product leadership at customer and internal events & meetings
Lead various cross-functional teams in product planning requiring in-house and field onboarding
Develop market requirements documents to create a business case for products
Assist product development with current and future products
Design and implement product launches for all online/offline channels
Co-develop product positioning and messaging that differentiates our products in the market
Requirements:
Bachelor's degree in marketing, business, engineering - or 5+ years of relevant industry experience
Must have 3+ years product management or sales experience with the boiler market in North America
Experience with product lifecycle management from concept to production a plus
Self-starter with excellent time management and communication skills
Experience working with Microsoft Office, such as Word, Excel and PowerPoint
High level of presentation/public speaking skills and strong customer service skills
Ability to drive/travel - approximately 30% out of town travel required. (5% international travel)
The ability to manage several projects at once under deadline pressure is also essential
An ability to understand, research, writes and delivers summaries on a range of business issues
Preferred Qualifications:
Strong research and development background
Able to critically analyze market trends and develop a go to market plan
Experience with both non-condensing and condensing products, commercial and residential
An above average understanding of the Boiler product sales channels and distribution
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities, activities may change or be assigned at any time with or without notice.
PAY SCALE: $110,000 - $120,000 DOE plus Annual Bonus Opportunity!
Benefits:
PPO Medical, Dental, Ortho, Vision, Rx, LTD and Life Insurance
Employee-only premium covered at 100%, and dependent premium covered at 50%
Pre-Tax Flex Spending Accounts: Health and/or Dependent Care
10.5 Paid Holidays per calendar year
Community Involvement Volunteer Day
401K Plan, 100% match on employee's contribution, up to a maximum of 5%
Employee discounts on Navien products
LinkedIn Learning License
About Navien, Inc.
Since 2006, Navien, Inc. has become one of the fastest growing companies in the home comfort sector in North America and has established itself as the leader in condensing technology, providing condensing tankless water heaters, combi-boilers, and wall-hung boilers. In 2024 Navien was recognized as the number one selling manufacturer of gas tankless water heaters and wall-hung boilers in North America. Navien has since grown into the HVAC market with their NPF Hydro-furnace and is now breaking into the water treatment market with scale prevention systems and whole-house filtration.
Navien has achieved international recognition for its sophisticated engineering and robust designs. Backed by our parent company, KD Navien, with more than forty years of experience with advanced boiler and water heating technology, Navien will continue its mission to provide high quality products. Navien products are available in the United States and Canada through a selected network of wholesale distributors.
