The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position.


Applicants must be legally authorized to work in the United States. Sponsorship not available.


Our client is seeking a Data Center Support Engineer in Santa Clara, CA.


Role Description


What you'll be doing


• Support Infrastructure Team Operations queue working within our Infrastructure and Cloud Operations Environments.
• Support DC and Cloud based Infrastructure system enrolments, deployments, troubleshooting and operations
• Assist in roll-out and deployment of new development features aimed at supporting the latest hardware and technologies.
• Work closely with world-class engineers, architects, technical product managers and application developers setting the best strategies in place for a product launch.
• Defining and implementing full scale solutions for product onboarding into our hosted and private cloud environments.
• Solve sophisticated problems involving multi-site deployments of client products.
• Collaborate with multi-functional teams, including system engineering, software engineering, mechanical/thermal engineering, operations, data center teams, external vendors, and other partners to successfully deliver a reliable and robust platform from concept to prototype to deployments.
• Directly contribute to the overall quality of deployments and improve time to market next gen products.


Skills & Requirements


What we need to see


• Bachelor's or Master's Degree in Computer Science or Software Engineering, or equivalent experience.
• 5+ years of relevant experience.
• 3+ years of Linux and Scripting experience.
• Solid background on supporting private Cloud and HW operations
• A track record of quickly understanding new technologies outside of your domain expertise and deploying systems in sophisticated configurations from hardware through multiple layers of software in a fast-paced environment.
• Strong technical skills and understanding of data centers and cloud architecture, as well as excellent communication and planning skills
• Strong problem-solving ability and experience in product engineering/failure analysis and debug/ HW or test design
Ways to stand out from the crowd
• Experience in Data Center Management software and technologies
• Experience in troubleshooting network issues
• Experience in large scale QA environments, for product bring ups.
• Operations Support managing Bug Queues and Support Tickets
• Background with supporting GPUs, embedded device development, driver development and CUDA applications.
• Experience with converged and hyper-converged hardware and servers.
• Strong background on Windows & Linux administration.


Benefits/Other Compensation


This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit).


Why Hays?


You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there's a position you really want, you're fully prepared to get it.


Nervous about an upcoming interview? Unsure how to write a new resume?


Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.


Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays' guiding principles is 'do the right thing'. We also believe that actions speak louder than words. In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.


In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text 813.336.5570.


Drug testing may be required; please contact a recruiter for more information.


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