Job Description:

Location: Troy, MI

Salary: $120,000.00 USD Annually - $130,000.00 USD Annually

Description:
Reporting to the Director of Revenue Cycle Transition, and under minimal supervision, this position will provide coordination and oversight of the Ascension revenue cycle transition for an assigned functional area (e.g. patient access, mid-cycle, CBO, Revenue Integrity). This role requires a high degree of collaboration with various leaders and external vendors, as well as revenue cycle subject matter expertise to ensure a smooth transition. This role includes both the Ascension acute and ambulatory revenue cycle operations. The Revenue Cycle Transition Manager performs work of a complex nature across the health system. Flexibility, agility, critical thinking, independent work, and dynamic problem solving are necessary skills of a successful candidate.


This role is essential in ensuring a successful transition of the assigned Ascension revenue cycle functional area into the joint venture. This position is responsible for resolution of transitional issues, achieving pre-conversion synergies, collaboration on playbooks, supporting system conversion efforts, partnering in the development of operational integration plans, overseeing legacy A/R rundown and operational integration and optimization. This role will independently manage critical and dynamic revenue cycle initiatives and facilitate large multi-disciplinary groups of senior and executive leadership.


PRINCIPLE DUTIES AND RESPONSIBILITIES:


For the assigned functional area:


Coordinates with the Director, Revenue Cycle Transition, as well as various Ascension leaders, and Ascension outsource vendor leaders, to monitor performance and ensure performance meets or exceeds baseline levels


Assists the Director, Revenue Cycle Transition in the development and execution of transition playbook projects and coordinates with Ascension leaders to execute on strategic priorities during the transition


Brings to bear subject matter expertise to set priorities, identify gaps, and ensure a smooth transition Day 1 and beyond


Identifies and resolves operational gaps or barriers post Day 1


Assist the Director, Revenue Cycle Transition, and leaders to identify and achieve synergies pre-Epic conversion


Coordinate with leaders to identify pre-Epic integration opportunities and assist with the development of an integration plan


Coordinates with internal and external resources to lead Epic conversion planning, testing, and implementation


Collaborate with subject matter specialists, functional leads, and other internal and external resources supporting the transition.


Coordinates with leaders to develop long term integration and resourcing plans


Leads multiple complex projects and programs through entire life cycle, including complex cross-functional projects


Establishes trusted partnerships through credibility, reliability, and clear communication to promote current and future collaboration, issue resolution, synergy realization and innovation.


Collaborates effectively with multiple levels in the organization and with external parties on a routine basis


Functional areas supported (to be assigned one area):


Patient access: registration, pre-registration, insurance verification, prior authorization


Mid-cycle: coding, clinical documentation improvement, HCC, HIM, utilization review, payer audit


CBO: insurance follow-up, denials management, patient pay, payment applications


Revenue Integrity


Skills:


KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:


Must meet or exceed core customer service responsibilities, standards and behaviors as outlined in the HFHS' Customer Service Policy and summarized below:


Communication Ownership


Understanding Motivation


Sensitivity Excellence


Teamwork Respect


Must practice the customer skills as provided through on-going training and in-services.


Must possess the following personal qualities:


Be Self Directed


Thrive in a fast paced, dynamic working environment


Be flexible and committed to the team concept


Demonstrate teamwork, initiative and willingness to learn


Be open to new learning experiences


Be a problem solver


Accepts and respects diversity without judgment


Demonstrates customer service values


WORKING CONDITIONS:


Normal office environment with minimal exposure to noise, dust, or extreme temperatures.


Education:


EDUCATION/EXPERIENCE REQUIRED:


• Bachelor's degree is required


• 5 years' leadership or project management experience required


• Three years of healthcare revenue cycle experience required


• Three to five years' experience managing and deploying cross-functional projects preferred


• Ability to manage, simultaneous assignments with potentially conflicting priorities and deadlines.


• Ability to be flexible and adaptable while still meeting goals and due dates.

Contact: bjudge@judge.com


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