The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position.


Applicants must be legally authorized to work in the United States. Sponsorship not available.


Our client is seeking a Systems Analyst in Norfolk, VA.


Role Description


Essential Responsibilities:
• Deploy, maintain, upgrade and troubleshoot core business applications
• Meet and coordinate with designated internal stakeholders to understand business goals and needs
• Gain a deep understanding of business applications and how the business units use them
• Understand how business applications integrate and depend on one another
• Meet and coordinate with external stakeholders to establish strong vendor relationships
• Develop and implement maintenance and troubleshooting procedures
• Participate in process improvement, user access management, change management, problem management and disaster recovery activities as they relate to assigned applications
• Monitor system health and gather system statistics
• Maintain system documentation to include application information, diagrams, etc.
• Define and coordinate the execution of testing procedures and develop test cases to serve the overall quality assurance process
• Act as the first line of support for users of business applications
• Follow all relevant policies and procedures including Change Management and Project Management


Specific Duties:
• Ensure the daily operability of systems by monitoring and responding to incidents
• Maintain system documentation
• Adheres to applicable federal laws, rules, and regulations including those related to Anti-Money Laundering (AML) and the Bank Secrecy Act (BSA).
• Other duties as assigned.


Skills & Requirements


Minimum Required Skills & Competencies:
• Ability to understand business goals and needs
• Communicating with business and technology leaders, both within and outside the organization
• Ability to think critically and be analytical


Desired Skills & Competencies:
• Bachelor's Degree in Information Technology, Computer Science, Business, or related field with 5 years of professional experience
• Strong familiarity with the financial services industry and technology concepts


Physical Requirements:
• Express or exchange ideas by means of the spoken word via email and verbally.
• Exert up to 10 pounds of force occasionally, use your arms and legs, and sit most of the time.
• Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation.
• Not substantially exposed to adverse environmental conditions.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential responsibilities.


Benefits/Other Compensation


This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit).


Why Hays?


You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there's a position you really want, you're fully prepared to get it.


Nervous about an upcoming interview? Unsure how to write a new resume?


Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.


Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays' guiding principles is 'do the right thing'.
We also believe that actions speak louder than words.
In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.


In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text 813.336.5570.


Drug testing may be required; please contact a recruiter for more information.


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#1167160 - Cindy Martinez