Job Description

* A successful Patch Management Administrator - Intermediate Level candidate will have:

o Understanding of vulnerability management processes

o Knowledge about computer vulnerabilities and remediation

o Experience with Windows updates, software installation and managing end user devices

o Ability to troubleshoot Microsoft Endpoint Configuration Manager (MECM) client issues

o Ability to review Tenable scan data to determine vulnerability resolution

o The ability to read and understand PowerShell scripts

o Excellent customer service skills

* The ideal candidate will have:

o Excellent written and verbal communication skills

o Ability to review installation logs and troubleshoot application deployment issues

o Ability to perform mass software deployments across a large enterprise environment

o Experience with Tanium

o Strong mentorship skills

Key Tasks and Responsibilities From PWS/SOW

* Utilize MECM, Microsoft Intune and Tanium to deploy updates and applications to endpoint devices.

* Reporting on software deployment status.

* Utilize BMC Remedy or ServiceNow to troubleshoot and resolve customer tickets associated with software deployment and agent health.

* Document procedures, configurations, and security events related to Patch Management for knowledge sharing and training purposes.

* Performing tier 2 troubleshooting for Client agent and software deployment issues.

* Provide guidance to base level techs on how to resolve vulnerabilities

Education & Experience

* Requires a bachelor's degree or its equivalent, and 2 - 4 years of related experience

* Desired:

o Direct experience with MECM, Intune, or Tanium

Certifications

* Required Certifications:

o Security+, or other qualifying IAT II certification

o Microsoft 365 Certified: Endpoint Administrator Associate or ability to obtain within 90 days.

o Microsoft Certified: Azure Fundamentals or ability to obtain within 90 days.

Security Clearance

* Desired:

o Active Secret

* Required:

o Applicants must have eligibility to obtain a Secret clearance

Other (Travel, Work Environment, DoD 8570 Requirements, Administrative Notes, etc.)

* The primary shift for this position is Sunday - Thursday 0730 - 1600; however, this is a 24/7/365 mission and people to work on Day, Swing, and Mid shift are needed. Rotating shift may be required. If a temporary schedule change is required to support operations, you will be provided with as much notice as the situation allows.

* Certification requirements are subject to change at the government's direction. If this occurs you will have 120 days to become compliant

* Salary Range: $65,000.00 - $75,000.00

The offered rate will be based on the selected candidate's knowledge, skills, abilities and/or experience and in consideration of internal parity.

The posted range is appropriate for a typical candidate meeting, at a minimum, all the core requirements of the position.

Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Aaron McClellan in Human Resources at