At United Nations Federal Credit Union, our mission is to serve the people to serve the world. Every day we work to bring financial peace of mind to the global citizens and advocates of the UN system. Analyze member and product data and conduct market research to derive insights. Provide actionable recommendations based on insights to Corporate Marketing and UNFCU business units.
This position is expected to be hybrid.
NYC Salary Range - $85,620 - $95,000 annually; compensation is commensurate to geographic location.
What you'll do
Regardless of seniority or role, uphold UNFCU's mission, core values, and guiding principles by providing an exceptional service experience to colleagues and members alike through consistent demonstration of our service excellence behaviors
Perform a variety of data queries, market segmentation, profitability modeling, target list creation, and trending analyses to provide insight about the behaviors of UNFCU membership
Collaborate with the Integrated Marketing and Creative teams for campaign execution. Contributions include industry and product research, scope definition, audience identification, member engagement, and key result identification and tracking
Analyze/interpret campaign results, draw business inferences and clearly communicate the findings and recommendations to key stakeholders
Identify business opportunities through standardized reporting and data analytics
Structure and manage projects by identifying key elements, important milestones, and timelines
Assist in designing new reporting and processes, studying system capabilities, and working with technology partners
Measure and track effectiveness of online marketing campaigns and provide stakeholders insight into online campaign performance
Analyze digital metrics (site traffic, visitor paths, conversion rates) to recommend website content updates
Assist in the selection of marketing research and analytics software vendors
Maintain professional and technical knowledge through educational workshops, professional publications, personal networks, and professional societies
What we're seeking
Bachelor's degree in Business, Computer or Data Science, Economics, Engineering, Finance, Math, or Statistics or equivalent experience with demonstrated proficiency
3-5 years of experience in marketing research and/or analytics
Experience in business and data analysis in a corporate setting
Ability to mine, organize and analyze complex and/or unstructured data
Strong Excel proficiency, data visualization tools (Tableau) and marketing engagement tools
Working knowledge of web analytics tools (Google Analytics, SiteImprove)
Ability to recognize trends in consumer behavior
Proactive team player with strong problem-solving capability
Demonstrated ability to structure and manage projects independently with meticulous attention to detail
What makes you stand out
SalesForce Marketing Cloud knowledge a plus
Who we are
UNFCU is a global not-for-profit financial institution that serves the UN community. We are committed to providing peace of mind to our members and colleagues and strive to achieve service excellence in all that we do. The best part of UNFCU is the people. Those that choose to work with us often find personal fulfillment, professional growth and a purposeful culture.
UNFCU is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. UNFCU prohibits discrimination and harassment of any type. All applicants will be considered for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by country, federal, state or local laws.
