Effectively manage technical and financial operations for project design, integration and service of audiovisual systems.
Essential Duties and Responsibilities
Manage internal activities including all engineering, CAD, programming, field engineering, shop activities, installation and repair services, on-going engineering project support, and project sign off
Manage external activities including all out-sourced or sub-contract work in support of project installation activities
Oversee budget for technical services department and make recommendations to General Manager for department needs
Manage internal activities to support client expectations
Mentor Level I, II and III technicians in absence of Installation Manager
Monitor and ensure labor expenditures do not exceed department budget
Coordinate with Installation Manager as needed to secure necessary man power for installation jobs
Manage internal activities that support client training
Manage or facilitate field testing of integrated systems and training client on use
Customer liaison in absence of Project Manager
Create and maintain project related documentation in accordance with company guidelines Maintain scheduling and resources for the department
Travel to various job sites required
Other duties assigned as needed
Skills and Abilities
Proven ability to significantly contribute toward or lead operation initiatives with a results oriented approach
Demonstrated leadership and management skills in a team-oriented, collaborative environment
Strong interpersonal skills, with the ability to work effectively with all levels of the organization
Understanding of technical aspects of audiovisual systems design and installation preferred
Ability to motivate and effectively lead large project teams comprised of technical and administrative personnel toward a common goal
Understanding of construction project management applied to audiovisual projects
Proficient with AV, project management theory and practices or other electro-mechanical installation techniques
Proficient with test and calibration equipment preferred
Ability to work and think independently and ensuring to meet deadlines
Must have clear and professional communication skills (written and oral) both internally and externally
Demonstrated customer service focus and client communication skills
Education and/or Experience
Minimum of a high school diploma or equivalent is required. Bachelor's degree in Accounting, Finance, Business or related field is preferred
Minimum 4 years of Management experience in similar or related field
Experience in the AV industry is preferred
InfoComm CTS General certification preferred
Capability of managing a 10 million dollar budget is a plus
Demonstrated knowledge interpreting and managing (work-in-progress, WIT) reports
Ability to read and interpret electronic schematics and architectural blueprints preferred
Experience operating in a complex matrix business environment is desirable
Excellent PC skills, proficient in Microsoft applications including Microsoft Project
Valid Driver's License and a Motor Vehicle Record that meets AVI-SPL Driving Privileges standards
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Working Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job operates in a professional office environment. This role uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The work environment is generally moderate in noise (inter-office conversations and computers/printers).
Physical Requirements
The physical demands of this position are those that are necessary to meet the responsibilities and essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
This position regularly requires employees to sit, walk, and stand; talk or hear, both in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment
