People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.
We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.
About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water's 6,500 talented professionals leverage their significant expertise and the company's national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.
As one of the fastest growing utilities in the U.S., American Water expects to invest $40 to $42 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities.
American Water has been recognized on the 2023 Bloomberg Gender-Equality Index for the fifth consecutive year, ranked 18th on Barron's 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency's WaterSense® Excellence Award, among additional state, local and national recognitions.
For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram.
Primary Role
Utility Workers are responsible for installing, inspecting, sampling, maintenance, and repair activities in and on facilities and equipment in the Field Services system, and overseeing the performance of the same. Responsible to uphold all Company policies and procedures relative to safety and act in a professional manner to reduce the exposure of hazards to employees, customers, contractors, and themselves.
Key Accountabilities
Safety
General Knowledge of safe practices for operation and maintenance of underground utilities, including worksite safety.
Use safe working practices in the performance of duties and ensure that proper safety practices are used by all workers, including stopping all work, if necessary, to maintain a safe working environment.
Identifying existing and predictable hazards in the surroundings, or working conditions which may be unsanitary, hazardous, or dangerous to employees.
Take prompt corrective measures to eliminate hazards.
Trust
Complete all forms, timesheets, inspection sheets and other documents as required by the Company or governing board(s) or committee(s).
Communicate with customers on site and with coworkers to satisfy customer requests or inquiries.
Establish and maintain effective working relationships with public officials, employees and the public.
Work a flexible schedule, which may include evenings, weekends, holidays and overtime.
Maintain regular, predictable and punctual attendance.
Environmental Leadership
Perform sanitation procedures in accordance with American Water, AWWA and/or governmental requirements. Dechlorinate water used in sanitation prior to discharge to streets, streams, ditches or other areas.
Repair and/or replace water mains and services of varying materials in accordance with safe working procedures established for the same.
Teamwork
Train with Utility Workers, Senior Utility Workers and Equipment Operators
Assist with major equipment maintenance and repairs as assigned.
Assist in the Installation and maintenance of water mains, hydrants, valves, services and other Field Services apparatuses.
High Performance
Operate heavy equipment, machinery, and specialized equipment used in the operation and maintenance of the water system, including but not limited to: mini-hoes (or equivalent), forklifts and fork trucks, dump trucks, utility and pickup trucks, skid-steer vehicles, off-road vehicles, soil compaction machines, valve operators, and other equipment necessary for Field Services work.
Install, test, inspect and maintain Field Services apparatuses, including, but not limited to, water mains, hydrants, valves, services, curb stops, in accordance with American Water, AWWA and/or governmental standards.
Perform routine and preventive maintenance of vehicles, tools, and equipment.
General mechanical and plumbing repair and diagnosis.
Turn main line and/or service line valves to close or open water flow through pipelines or services. Disconnect water pipe and connects water meter to outlet and inlet pipe unions.
Utilize laptop and desktop computers, smart phones, tablets and/or other handheld devices to enter data, complete orders, compute and enter timesheets, and other duties as required and assigned.
Perform other duties as required
Knowledge/Skills
General computer skills, including desktop and laptop computers, smart phones, tablets, and/or other handheld devices
Reading and comprehending maps, diagrams, practices, regulations/policies, and environmental standards and compliance requirements.
Experience/Education
High School Diploma or General Equivalency Degree (GED).
Two (2) years of experience in potable water utility work.
Certifications/Licenses
Valid Driver's License and ability to pass motor vehicle background check.
DOT Medical Card or the ability to obtain.
Work Environment
Incumbents may be required to work overtime, weekends, and holidays; in all weather conditions; under hazardous conditions; on congested roadways, obstructed roads, high structures; around operating equipment; in a noisy environment; with and around chemicals; and with the physical ability and stamina to perform strenuous physical work associated with water utility installation and maintenance work.
Incumbents will be authorized to take prompt, corrective actions to eliminate hazards.
Most work will be performed outdoors. Incumbents may be subjected to moving mechanical parts, electrical currents, fumes, odors, dusts, gases, poor ventilation, body fluids, chemicals, inadequate lighting, workspace restrictions and intense noises.
Heavy Work: exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
Position requires standing, walking, use of hands to handle, grip, or control, reaches, stoops, kneels, crouches, crawls. Vision requirements are for close work as well as distance vision.
Competencies
Champions safety
Collaborates
Cultivates innovation
Customer obsessed
Drives Results
Nimble learning
Join American Water...We Keep Life Flowing™
American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.
