IT Field Support Technician (Remote - TX) at Tanager Inc.

Posted in Other about 6 hours ago.

Location: Dallas, Texas





Job Description:


Tanager, Inc., an information technology company which provides quality products and services to our customers is seeking a key contributor to join our team as a full-time IT Field Support Technician. This position involves providing field technician services to one of our fortune 500 hospitality customers



This is a remote position. It will involve up to 75% travel.
Wage Range: $28.00/hr to $35.00/hr
Benefits include: Medical, Dental, Vision, Life Insurance, LTD, STD, Tuition Reimbursement & Professional Training Assistance, PTO, FTO & Holiday Pay





Essential Functions:



  • Responsible for troubleshooting products for required repairs

  • Responsible for supporting new property installations and training

  • Responsible for troubleshooting and installing computers, laptops, printers, and communication interfaces

  • Regular and reliable attendance

  • Responsible for completing other project related work as assigned


Qualifications:



  • Willing to travel up to 75% of the time, generally 3 weeks a month

  • Must be able to be issued an airline ticket

  • Must be willing to travel by plane

  • Experience in information technology repair and maintenance

  • General computer skills required

  • Microsoft Office experience preferred

  • Must have good communication skills, both verbal and written

  • Physical requirements include an ability to bend, squat, walk with heavy equipment, and lift roughly 65 pounds

  • Valid driver's license


Required Experience:



  • 3+ years' experience performing field technician support services


  • Experience traveling nationwide to client sites in support of customer requirements


  • Unix Experience (including basic troubleshooting & shell scripting)


  • Experience troubleshooting ethernet and serial devices


  • Experience performing site surveys for LAN installs/updates


  • Experience testing LAN cables and identifying network paths/locations


  • IT experience in the hospitality industry is a plus


Education:



Bachelor's degree in IT field preferred.



EOE/AA/M/F/Disabled/Vet

Number of Openings1
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