Kforce is immediately adding a full-time Field Support Engineer in support of our industry leading technology development client in Columbia, SC. Our client is seeking candidates who are driven to make positive changes to the way people live and work by creating breakthrough technology solutions.
Responsibilities:
Responsible for resolving hardware and software infrastructure (servers, network, security, etc.) issues using systems analysis techniques and procedures in support of our client's customer data centers
Analyzes, troubleshoots, and resolves issues within IT infrastructure including Enterprise systems, servers, storage, and networking
Provide installation and or break/fix support including component replacement, hardware troubleshooting, and operating system installation
Operational management tasks including, working to resolve escalations, and clearing blocking issues to enable continued delivery of datacenter support activities
REQUIREMENTS:
Associate's degree or equivalent degree in Computer Science or related area of study and 3-5 years of technical experience; Without a degree, 2 additional years of relevant professional experience (5-7 years in total)
Understanding of a Data Center IT Operations environment and the knowledge to use software tools to perform day-to-day functions and troubleshooting
Able to perform high volume/low impact tasks in an efficient and knowledgeable manner
Able to proficiently perform data center support tasks with little guidance
Demonstrate hands-on practical knowledge of systems and policies
Must have a basic understanding of Storage theory, Server layout and Network concepts
Must have mechanical aptitude and ability to follow procedures to make component level repairs using ESD best practices
Requires good understanding of the general/technical aspects of the job
Must be familiar with using different computer applications and be able to navigate software tools as required by task at hand
Must possess professional written and verbal communication skills
Must be organized and able to document daily activities
Must maintain successful communication and working relationship with management & peers of all levels
Teamwork and interpersonal skills
Must be willing to work outside of standard business hours and weekends
Must be willing to travel for out of state projects
Must have your own transportation, insurance and valid driver's license
Must be willing to travel from customer to customer when necessary
Mileage/Tolls/Parking (if any) will be reimbursed using Federal rate(s); This does not cover any parking tickets, or any other violations that may be incurred
Must be able to work overtime if you are in an installation or rack/stack event
Must be able to work weekends with advanced notice due to a customer installation schedule
Linux, Virtualization and Windows Server experience a plus
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless
and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking "Apply Today" you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
